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Business Development Representative

Team Horner®
Port St Lucie, FL Full Time
POSTED ON 2/28/2025 CLOSED ON 3/4/2025

What are the responsibilities and job description for the Business Development Representative position at Team Horner®?

Area Account Executive

COMPANY: HornerXpress Treasure Coast, Inc.

ADDRESS: 1225 SW South Macedo Boulevard

Port St. Lucie, FL 34983

REPORTS TO: Area Branch Manager

FLSA: Exempt

HOURS: Full-time

Position Summary

This is an excellent opportunity for an experienced salesperson to connect with a wonderful company. The right candidate for this position will be passionate about the pool industry and the products HornerXpress provides. This dynamic team player will have a "Win-Win" attitude to attain and retain customers and will focus on continued growth in the areas of sales, company, and personal development.

Key Responsibilities

Customer Relations

  • Provide excellent customer service to current and potential clients
  • Communicate products, supplies and other needs to the appropriate department managers
  • Contact customers to notify them of upcoming events, new products, and business-related items
  • Responds to customer inquiries within the customer's timeline.

Account Management

  • Review accounts and determine areas for growth or improvement
  • Review sales goals and coordinate strategies to meet or exceed them
  • Follow-up to ensure customer's needs are met
  • Maintain acceptable sales margins

Business Development

  • Cold call prospective clients
  • Review current customer item price class reports for opportunities
  • Attend all sales meetings and provide input
  • Seek out new business by actively pursuing non-accounts
  • Develop target lists and plan territory

Administration

  • Work with AR to maintain receivables on accounts
  • Liaise with manager and purchasing to keep product turns up
  • Work with proprietary vendors to grow lines
  • Work in synergy with branch staff to ensure open communication
  • Prepare comprehensive, accurate and timely sales reports detailing customer activity and information

Problem Solving

  • Solve practical problems with a variety of variables where limited data exists
  • Promptly address all client issues working as the middleman to ensure the customer is satisfied
  • Understand company processes, procedures and their flow, such as receiving, purchasing, order entry, shipping, accounting and dispatch to efficiently perform duties

Miscellaneous

  • Attend trade shows and industry events
  • Attend technical training seminars to increase product knowledge
  • Attend CAP classes
  • Be presentable and professional at all times
  • Maintain internal relationships with all departments

Other Requirements For This Role

  • Positive, enthusiastic and flexible attitude
  • Team-player mentality
  • Strong communication skills
  • Strong organizational skills
  • Attention to detail
  • Proficient in Microsoft Office
  • Basic math skills (add, subtract, multiply, divide)
  • Microsoft Dynamics 365 and NetSuite experience a plus
  • At least 2 years of sales/customer service experience
  • Pool industry experience preferred
  • Ability to regularly lift or move up to 50lbs
  • Strong commitment to the Team Horner Value System

Skills & Knowledge

  • Positive, enthusiastic, and flexible attitude
  • Team-player mentality
  • Proficient in Microsoft Office
  • Strong organizational skills
  • Positive Mental Attitude
  • Basic math skills (add, subtract, multiply, divide)
  • Microsoft Dynamics 365 and NetSuite experience preferred
  • Attention to detail
  • Ability to treat all with courtesy and respect
  • Ability to communicate effectively and efficiently
  • 4 years of pool industry experience
  • CAP Program Graduate

Education & Training

  • High School Diploma or GED required

Compensation & Benefits

  • Participation in the Team Horner Employee Stock Ownership Plan
  • Tuition reimbursement
  • Ongoing industry training
  • Yearly performance and long service awards and events
  • Paid time off: Holiday, Vacation and Personal
  • Health, dental and vision insurance offered
  • Short/Long term disability insurance offered
  • 401K and Roth offered
  • Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives
  • Positive and friendly work environment
  • Merchandise discounts

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