What are the responsibilities and job description for the Order Fullfillment Specialist position at Team Horner?
Job Description
Job Description
Order Fulfillment Specialist
COMPANY : AquaCal AutoPilot, Inc.
REPORTS TO : Order Fulfillment Manager
FLSA : Non-Exempt
HOURS : Full-time - Temporary
Position Summary
We are seeking a dedicated and detail-oriented individual to join our team in an Order Fulfillment role. This position requires a strong team player with excellent communication and organizational skills. The ideal candidate will have a keen eye for detail, outstanding data entry and problem-solving abilities, and the ability to manage multiple projects in a fast-paced environment. A positive attitude, punctuality, and the flexibility to occasionally work overtime are essential for success in this role. If you’re looking for an opportunity to grow and thrive in a dynamic team environment, we want to hear from you!
Key Responsibilities :
- Process order requests for product via e-fax, email, phone or EDI.
- Determine shipping warehouse based on delivery address.
- Communicate with customers, sales teams, and other departments to clarify order specifications or resolve discrepancies.
- Process credit cards for orders on pre-pay customer accounts.
- Collaborate with the fulfillment team to ensure timely and accurate order processing and shipping.
- Add or update e-mail addresses for order acknowledgements on every order.
- Update customer account notes with specific order / shipping instructions.
- Maintain detailed and organized records of all orders and related communications.
- Respond to internal and external order inquiries and status requests via email or phone.
- Perform other job-related duties as assigned.
Other Requirements :
Compensation & Benefits
and so much more!
