Campground Operations Manager Template

About Team Outsider

We’re on a mission to be the most hospitable team in the world!

At Team Outsider, we’re on a mission to be the most hospitable team in the world. We believe in putting our team first, delivering WOW-worthy experiences, and continuously getting better every day.

Our values guide everything we do:

• We put our team first: We believe that the most important hospitality we extend is to our team members. The way we treat one another sets the tone for how we treat everyone.
• We make them say “WOW!”: We are determined to "WOW!" our team members, guests, communities, and our partners with every interaction.
• We express gratitude: We appreciate that our team members and guests have many options for where to spend their time. We are committed to exemplifying that they've made the right decision.
• We get better every day: We’re always growing, learning, and ready to drive change. When we stumble, we admit fault and get back on our feet. We are in the constant pursuit of excellence..
• We are steadfastly resourceful: We do more with less and will do everything it takes to overcome a challenge.
• We give back: We strive to leave the biggest positive impact on the communities where we operate. Their success is our success, and we want to see them win.

Join Team Outsider as a Campground Operations Coach (Asset Manager)!

Are you a passionate leader with a knack for hospitality and a drive to optimize campground operations? Do you thrive in a dynamic environment where you can mentor General Managers, ensure exceptional guest experiences, and maximize financial performance? If so, we invite you to join Team Outsider as a Campground Operations Coach (Asset Manager)! This exciting remote role offers a unique opportunity to make a significant impact on a growing portfolio of RV parks and campgrounds across the country.

Why You'll Love This Job:

• Lead with Vision: Guide and mentor a team of General Managers, fostering a culture of hospitality excellence and operational efficiency.
• Mix It Up: Enjoy a diverse role that combines operational leadership, financial management, and guest experience optimization.
• Make a Difference: Play a key role in shaping the success of our campgrounds, driving profitability, and creating unforgettable guest experiences.
• Grow with Us: Develop your leadership, financial, and operational skills with a fast-growing company in the outdoor hospitality industry.
• Enjoy the Perks: Competitive salary, performance-based bonuses, comprehensive benefits package, and opportunities for professional development.

About the Role:

As a Campground Operations Coach (Asset Manager), you'll be a key player in our company's success, overseeing the operational and financial performance of a portfolio of RV parks and campgrounds. You'll coach and mentor General Managers, manage budgets, optimize revenue streams, and ensure exceptional guest experiences. This is a highly visible role that offers significant responsibility and the opportunity to drive both operational success and profitability.

What You'll Do:

• Financial Management: Oversee financial performance, manage budgets, analyze reports, and develop strategies to maximize profitability.
• Operational Excellence: Coach and support General Managers, ensure operational efficiency, and implement process improvements.
• Guest Experience: Ensure exceptional guest experiences, evaluate feedback, and drive marketing initiatives to increase occupancy and satisfaction.
• Capital Improvements: Oversee capital improvement projects, ensuring timely execution and alignment with long-term asset strategies.
• Performance Monitoring: Review performance reports, track KPIs, and conduct performance reviews with General Managers.
• Risk Management: Ensure compliance with regulations, implement emergency preparedness plans, and mitigate operational and financial risks.
• Business Development: Participate in acquisitions, develop growth strategies, and represent the company at industry events.

What We're Looking For:

• Passion for Hospitality: A genuine desire to create welcoming and memorable experiences for our guests.
• Leadership Skills: Proven ability to coach, mentor, and inspire teams to achieve operational excellence.
• Financial Acumen: Strong understanding of financial management, budgeting, and performance analysis.
• Operational Expertise: Experience in campground operations, hospitality management, or asset management.
• Guest-Focused Mindset: Commitment to delivering exceptional guest experiences and exceeding expectations.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, Real Estate, Finance, or a related field.
• 5 years of experience in campground operations, hospitality management, or asset management.
• Proven track record of managing a multi-location portfolio or overseeing large teams.
• Strong financial acumen, leadership skills, and communication skills.

If you're ready to be part of a team that values hospitality, teamwork, and growth, we'd love to meet you! Apply today and help us create unforgettable outdoor experiences.