What are the responsibilities and job description for the Front Desk Representative position at Team Physical Therapy Inc?
Job Description
Job Description
Job Summary
We are seeking a customer service-oriented Front Desk Representative to join the team at our out patient physical therapy clinic. As a Front Desk Representative, you will be the first point of contact. You will greet patients as they arrive, schedule appointments, answer phone calls, collect payment information, and assist patients by explaining insurance eligibility and plan benefits. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Performs other assigned duties.
Education and Experience
- High School Diploma or GED required.
- 1-year customer service experience in a healthcare environment preferred.
Knowledge and Skills :
Benefits / Perks