Systems Administrator I

Systems Administrator I

Local communications company is currently seeking a Systems Administrator I. Primary responsibility of the Systems Administrator I is to support advanced Internet and video customer issues, including setup and configuration of all Commercial edge equipment, and administration and maintenance of infrastructure resources. Assist System Administrator II and Sr. Network Engineer as necessary. Responsible for the integrity of the network and overall network security.

Requirement of the Systems Administrator I:

1. Bachelor’s degree in information technology, networking, or engineering or equivalent combination of education and experience required. Preferred experience would include:

a. Minimum 2 years of networking experience. Current industry certifications preferred.

b. Previous experience with server software and hardware; troubleshooting and repair experience preferred.

c. Working knowledge of wireless/point-to-point and point-to-multi-point technologies.

2. Experience with LAN/WAN technologies including switching and routing, fiber optic networks and Metro Ethernet solutions.

3. Experience with GPON standards.

4. Experience in working with server operating platforms such as Unix, Linux, Microsoft, VMware, and Mac OS.

5. Must possess a valid driver’s license.

6. Must be able to attend work on a regular basis, work overtime as needed, and participate in a rotating stand-by schedule.

7. Must comply with the Residency Policy.

8. Excellent verbal and written communication skills.

9. Excellent interpersonal and listening skill, with the ability to build productive professional relationships and promote a team atmosphere.

10. Good judgement and reasoning skills.

11. Problem identification, analysis and solving.

Compensation of the Systems Administrator I:

Salary: $73k-93k

Responsibilities of the Systems Administrator I:

1. Handle escalated calls from Help Desk, providing support as needed pertaining to resolving customer issues pertaining to Internet, IPTV, voice service (VoIP), email, DNS, DHCP and other related issues.

2. Primary support for Residential and Business Class services

a. Perform routine maintenance on the Internet, IPTV, voice services (VoIP), LTE, and MachLink email distribution systems.

b. In conjunction with the NOC Technician, maintain NOC equipment, networks, and systems.

c. Assist with the installation and configuration of new or upgraded systems for Business Class accounts based on the specifications provided and services requested.

d. Upgrade system firmware and/or equipment as needed

e. Monitor deployed equipment and systems.

3. Assist with support for Enterprise level services

a. Assist with maintenance on the Internet, voice services (VoIP), Metro Ethernet, and distribution systems.

b. In conjunction with the NOC Technician, maintain NOC equipment, networks, and systems.

c. Assist with the installation and configuration of new or upgraded systems for enterprise accounts based on the specifications provided and services requested.

d. Upgrade system firmware and/or equipment as directed

e. Monitor deployed equipment and systems.

4. Assist with performing infrastructure administration, including:

a. Ensure appropriate maintenance is completed on systems, including management, troubleshooting, event alarm monitoring, etc.

b. Assist with installation of new network and system technologies.

c. Monitor and maintain baseline operational levels for all network and server systems.

5. Assist in the support of Communications security programs.

a. Maintain network security assets such as mail filter and IDS/IPS devices.

b. Provide assistance in vulnerability assessments.

c. Identify potential improvements in the security environment such as user awareness and training.

6. Act as backup for the Systems Administrator II as needed.

7. Assist with corporate telephony services as needed.

8. Other duties as assigned.

Shift: Mon-Fri 7:30-4:00 OT flexibility

Team Staffing Solutions, Inc. is an Equal Opportunity Employer

Job Type: Full-time

Pay: $73,000.00 - $93,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Experience:

• System administration: 1 year (Preferred)

Security clearance:

• Confidential (Preferred)

Ability to Commute:

• Muscatine, IA 52761 (Preferred)

Ability to Relocate:

• Muscatine, IA 52761: Relocate before starting work (Preferred)

Work Location: In person

Salary : $73,000 - $93,000