What are the responsibilities and job description for the Patient Access Representative position at Team1Medical?

Job Description

Patient Access Representative | $ 18.50 | Monday – Friday, 8am-5pm | On-Site | Long-Term-Temp

What Matters Most

Competitive Pay of $65 per hour
Schedule : Monday – Friday, 8am to 5pm
Location : Houston, TX
Long-Term-Temp
Weekly Pay with direct deposit or pay card
When you work through Team1Medical, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job Description

The Client Services Specialist is responsible for facilitating all tasks in accordance with all HCPH and Dental Program protocols. This role requires the adaptability to work in multiple capacities to ensure efficient operations for the clinics, mobile unit, community programs and school-based programs.

Responsibilities

Provide preparation, set-up, and support for dental programs and events, encompassing patient registration, preparation, and event logistics.

Prepare and assemble supplies and documents required for dental events, maintain an inventory of dental resources, and ensure timely submission of requests for additional supplies.

Greet patients / participants upon arrival, coordinate patient registration, and ensure proper integration of all event / visit documents into the appropriate computer program.

Maintain an active, reliable presence at health fairs and other community venues, furnishing accurate information for community members seeking dental services within HCPH programs.

Conduct follow-up calls and communication with patients / participants and prospective individuals.

Answer telephone inquiries, screen calls to determine the nature and urgency of inquiries, refer calls as appropriate, and schedule appointments with dental clinical staff. Instruct patients as needed regarding further resources, confirm scheduled appointments, and update appointment status in Dentrix electronic records.

Prepare and utilize reports to ensure accuracy, support proper records documentation, and document patient and community encounters. Additionally, perform patient eligibility screening and verify insurance eligibility.

Provide age-specific dental education to patients and participants. Other duties as assigned

Qualifications and Requirements :

High school diploma or equivalent

Health related technical field certification or associate’s degree

Valid driver's license

BLS for Healthcare Providers if required for certification or CPR

Six months experience in a clinical office setting or community program

Bilingual (Spanish / English)

Benefits and Perks :

Weekly pay periods – and direct deposit!

During your employment with The Reserves Network, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!

Your new Organization :

Our client is of the largest community and public health organizations in Houston

Your Career Partner :

Team1Medical, a Reserves Network company, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.

In the spirit of pay transparency, we want to share the base salary range for this position is $18.50 / hr. not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth

Salary : $19 - $65

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