What are the responsibilities and job description for the Patient Access Representative (Bilingual) position at Protouch Staffing?
Job Description
Job Description
Bilingual Experienced Patient Access Representatives
3 month Contract Location : Houston, TX 77024 Shift : Mon - Fri 8a-5p $18.50 / hr
Job Summary :
We are seeking experienced an Experienced Bilingual Patient Access Representatives for a temporary 3 month contract position. The ideal candidate will have at least 2 years of current experience in a hospital or clinic setting and possess strong multitasking and communication skills. In this role, you will play a crucial part in ensuring a smooth patient experience by handling scheduling, insurance verification, and payment processing, while maintaining the highest standards of accuracy and professionalism.
Minimum Qualifications :
Education : High School Diploma or GED preferred
Current / recent 2 years of experience in a hospital or customer service setting
Ability to multi-task efficiently in a fast-paced environment
Proficient typing and keyboarding skills
Current Seasonal Flu Vaccine
Current TB Skin Test or Chest X-ray
Principal Accountabilities :
Patient Scheduling & Information Entry : Schedule patient appointments and input necessary information accurately and efficiently into the system.
Demographic & Financial Information : Collect and enter demographic, insurance, and financial data with a high level of accuracy.
Form Explanation & Signature Collection : Clearly explain required forms and obtain necessary patient or guarantor signatures.
Compliance & Payment Options : Ensure compliance with medical necessity regulations, establish payment arrangements, and screen patients for eligibility.
Insurance Verification : Verify insurance eligibility and benefits, ensuring all authorizations and notifications are completed within required timeframes.
Payment Posting & Receipts : Post payments in the system and generate appropriate receipts for patients.
Account Monitoring & Resolution : Review and resolve patient account issues in a timely manner.
Professional Communication : Maintain effective communication with physicians, staff, insurance companies, patients, and families.
EPIC EMR experience, nice to have.
Professional Development : Promote personal growth by meeting continuing education requirements and serving as a resource to less experienced staff.
Commitment to Care : Model our organization's service standards by providing compassionate and personalized care.
Company Description
We are one of the leading healthcare staffing companies in the US. Our ethos is to deliver the best healthcare staffing solutions to both job seekers and employers.
The experts at Protouch are specialized in sourcing highly skilled healthcare professionals.
Company Description
We are one of the leading healthcare staffing companies in the US. Our ethos is to deliver the best healthcare staffing solutions to both job seekers and employers. The experts at Protouch are specialized in sourcing highly skilled healthcare professionals.
Salary : $19
