Demo

Event Space Coordinator

TeamPeople
Plainsboro, NJ Full Time
POSTED ON 1/12/2025
AVAILABLE BEFORE 4/7/2025

Primary Function

Provide administrative and task support for Conference Center management and clients. Interface with staff and management to ensure that the overall details and requirements of conference center events and meetings are being fulfilled. Respond to client requests and provide scheduling assistance to the client and internal operations team.

Duties & Responsibilities

  • Communicate effectively with the production staff, event planners, clients, and executive management to ensure smooth operations in all areas
  • Provide support and scheduling for event planning services; create and edit bookings, assisting in the maintenance of the event and production calendar in Outlook
  • Respond to client calls and emails, providing direct assistance and / or elevating urgent issues to the Conference Solutions Associate Manager in compliance with SLA response times
  • Assist with event preparation and day of show coordination
  • As assigned and appropriate, attend events as a representative of conference operations, providing attendees, clients, and AV staff with a clear point-of-contact for mitigating concerns and addressing challenges.
  • Interface with AV Operations to ensure event AV requirements are communicated, reserved, and planned for day of show
  • Maintain inventory of and order supplies
  • Proactively generate relationships with conference services suppliers and freelancers
  • Contribute operational knowledge to support client's initiatives
  • Coordinate with facilities to ensure conference spaces are orderly and prepared for guests. Reserve and book furniture movers for room turnovers and event buildouts
  • Consult with internal stakeholders to create solutions for business challenges; Develop recommendations and conclusions from information gathered, and present findings in client meetings
  • Provide Conference Services reports as agreed per event, per week, per month, or per year
  • Other duties as assigned

Skills & Qualifications

  • Must be a proven proactive client-facing lead and collaborator
  • Strong results orientation with a flexible attitude to deliver seamless and timely services to customers
  • Ability to interface quickly and effectively with a variety of people including team personnel, clients, and vendors to establish productive, ongoing relationships
  • Proficiency in Microsoft Office
  • Excellent organizational, multitasking ability
  • Familiar with productivity software, analytics software and service desk operations software and best practices, including ServiceNow and similar
  • In-depth knowledge of AV requirements and how those impact resourcing
  • Education & Experience

  • Direct customer service experience required
  • Bachelor's Degree in Business, Hospitality, Communications, or related field preferred
  • 2 years of Hospitality, Meetings & Event support, or administrative assistant experience required
  • Project or office management experience is a plus
  • To Apply

    Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

    Diversity Inclusion & Customer Service Statement

    TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

    We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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