Sr. Sales Operations Analyst (Remote - Austin, TX or Tampa, FL)

TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Although TeamViewer is free of charge for private use, it has more than 625,000 subscribers and enables companies of all sizes and from all industries to digitalize their business-critical processes through seamless connectivity. Against the backdrop of global megatrends like device proliferation, automation and new work, TeamViewer proactively shapes digital transformation and continuously innovates in the fields of Augmented Reality, Internet of Things and Artificial Intelligence. Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.5 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs around 1,500 people globally.

We are looking for a results-oriented, experienced professional to join the Americas Revenue Operations team for DEX solution. This role will deliver value by providing recurring reporting and analytics on business performance, seller productivity, and other trends to regional stakeholders while also playing a key role in process optimization, sales technology and strategy, and day to day operations in the region. This person will report to the Director of Revenue Operations in the Americas Region supporting the 1E DEX but will work with many leaders across departments.

Key Responsibilities

• Assist Sellers with customer data and reporting
• Act as an internal subject matter expert on the CRM and integrated sales tools to drive efficiency and adoption
• Drive quote to cash process in the sales cycle
• Support sales steering and enablement with lead routing, automation, and account administration for DEX sales team
• Design, develop and deliver scalable reporting for leadership visibility
• Perform ad hoc analyses to drive actionable insights on sales initiatives
• Collaborate with teams in Finance, Accounting, IT and Business Intelligence and other divisions/departments on business tasks and build cross functional relationship
  
  

Basic Qualifications

• A university degree in business, analytics, marketing, economics, data science or other related field.
• Understand the general business dynamics of a SaaS business and their KPI’s.
• Build trusting relationships with other teams, be an inspirational leader, work closely with other colleagues in the organization to drive improvements in collaboration, processes, and knowledge sharing.
• Hands-on mentality and working well in a team environment.
• Detail-oriented, well organized, efficient with time management.
• Work experience using PowerBI or equivalent data visualization tool (Tableau)
• Strong skills using Microsoft Excel and PowerPoint
• Fluent in English with outstanding written, verbal, and presentation creation abilities is a requirement.
  
  

Preferred Qualifications

• Experience using Salesforce CRM
• Experience using sales technologies such as Gong, Outreach, Clari, Planhat
• 3-5 years of experience in analytical roles such as financial analyst, sales operations analyst, data analyst, preferably coming from a software company
• Excellent analytical skills: you will always find the right way for different stakeholders to communicate their results.
• Enthusiasm for new, innovative, and technical subjects, along with an understanding of customer and market requirements, trends, and developments in the IT industry.
  
  

Additional Information

• Work Location: Remote in USA (Ideal candidates reside in Austin, Texas or Tampa Bay Area, FL)
• Competitive compensation including stock-based options
• Flexible PTO and paid holidays
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!
  
  

TeamViewer is an equal opportunity employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we’re focused on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best. TeamViewer will not discriminate against an individual based on race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis. If you are unable to submit your application because of disability, please contact us at hr.us@teamviewer.com and we will reasonably accommodate.