What are the responsibilities and job description for the Smartsheet Developer position at Tech Army, LLC?
Primary Work: Serve as an Application Developer focusing on the following technologies: Smartsheet. This role supports ongoing maintenance of the department's Smartsheet project portfolio to ensure timely and accurate reporting for stakeholders and leadership.
Education: Bachelor's degree in business, computer science, information systems or other information technology major, or equivalent work experience
Required Tasks to be performed:
• Platform Administration:
o Maintain user roles, security settings, and license allocation.
o Oversee Smartsheet configurations for key functions including:
HR onboarding and offboarding workflows.
Software renewal tracking and notifications.
o Ensure uptime, access, and efficient use of Smartsheet across departments.
o Administer Resource Management by Smartsheet
• Workflow & Solution Development:
o Build and maintain Smartsheet dashboards, reports, and forms.
o Create scalable templates and automation routines.
o Collaborate with stakeholders to identify new use cases and deliver value-added solutions.
• Training & User Support:
o Train staff on Smartsheet functionality and best practices.
o Serve as first level support for Smartsheet-related questions and issues.
• Data Integrity & Reporting:
o Monitor for data accuracy and quality within the platform.
o Create and distribute reports to stakeholders to support operations, compliance, and performance monitoring.
• Strategic Growth & Innovation:
o Evaluate and prioritize new Smartsheet initiatives across the agency.
o Identify opportunities to integrate Smartsheet with other systems (e.g., Microsoft 365, SharePoint).
o Stay informed of Smartsheet updates and capabilities to guide adoption and innovation.
• Documentation:
o Maintain detailed documentation of Smartsheet configurations, workflows, and processes.
o Create user guides and documentation to facilitate the onboarding of new users.
o Develop user guides and SOPs for custom solutions.
Required Knowledge, Skills & Abilities (KSAs):
• 2 years' experience as a Smartsheet Administrator, Developer or Consultant or similar role required
• Ability to implement Smartsheet resources for project management processes.
• In-depth knowledge of Smartsheet functionalities, formulas, and integrations.
• Demonstrated knowledge of project management methodologies, tools, and best practices.
• Excellent verbal and written communication skills for effective stakeholder and team communication.
• Experience in maintaining and prioritizing a project portfolio.
• Competence in managing vendor relationships, performance, and contracts.
• Strong analytical and problem-solving skills for identifying process improvements.
Preferred Qualifications:
• PMP (Project Management Professional)
• Smartsheet Certification
