What are the responsibilities and job description for the Logistics Coordinator position at Tech Cargo, LLC.?
As a Logistics Coordinator at Tech Cargo, you will play a vital role in the successful operations of your assigned clients. You will be responsible for managing the entire logistics process from origin to destination, ensuring timely and cost-effective delivery of shipments.
Key Responsibilities:
Manage the entire shipment lifecycle:
- Schedule, dispatch, plan, track, and trace shipments.
- Coordinate with transportation providers to ensure prompt and proper movement of shipments.
- Coordinate freight claims, provide rate quotes and analysis, and monitor carrier quality standards.
- Identify and resolve potential shipping delays or issues, implementing corrective action plans as needed.
Provide exceptional customer service:
- Communicate effectively with clients and carriers to schedule shipment activities.
- Address client inquiries and concerns promptly and professionally.
- Ensure high-quality service delivery to all parties.
Manage documentation and compliance:
- Prepare and review all necessary documentation for domestic and international shipments, ensuring accuracy.
- Track and resolve shipping errors.
- Receive and review bills.
- Create and send invoices to clients.
- Ensure compliance with all relevant industry laws, regulations, and requirements.
Qualifications:
- At least 2 years of experience as a Logistics Coordinator or in a similar role within the freight forwarding industry.
- Strong understanding of international trade and logistics principles.
- Proficiency in Microsoft Office Suite.
- Experience with Magaya is a plus.
- Excellent communication and interpersonal skills.
- Strong customer service focus with a problem-solving mindset.
- Meticulous attention to detail.
- Ability to work independently and contribute effectively within a team.
- Fluent in Spanish and English
Benefits:
- Competitive salary and incentive program.
- Hybrid work: While on-site training is required in Miami during your first few weeks, you will have the opportunity to work remotely after the initial training period.
- Comprehensive benefits package available including: Healthcare & Dental & Vision Insurance options.
- Paid Vacation & Holidays.