Assistant Branch Manager

We are Tech Credit Union, the largest credit union based in Northwest Indiana. In our 11 branch locations, our teams provide our Members with better options that guide them on the path to reach their financial goals throughout life’s journey.

Why work with Tech Credit Union?

• Opportunities for career growth and advancement
• Purpose-driven culture
• Comprehensive health insurance available less than 60 days from your start date
• Health Savings Account with company contribution
• Company-matched 401k and Retirement Savings Plans
• 11 Paid Holidays
• Vacation and Personal Time Off
• and More!

Our Core Values

Tech Credit Union is a better financial services option because we support our members, our team, and our communities in exceptional ways...
...by building trusted relationships with our members through providing solutions that guide them toward financial success;
...by investing in and trusting our diverse team and recognizing their contributions to Tech Credit Union;
...and by being committed to the social and economic success of the communities we are proud to serve.

We have an opportunity for an amazing Assistant Branch Manager in our East Chicago branch.

Because you are amazing, you will love supporting/supervising/coaching/mentoring our hard-working, fun-loving team and providing the best-level service to our Credit Union Members. Your experience in a financial institution will be valued as you help our Members attain and enjoy a lifetime of financial success by offering solutions to their financial obstacles. Because you are a leader, you'll connect with Tech Credit Union's mission and servant leadership culture, inspire and motivate the team, and seek out ways to contribute to the organization's growth. Because you are an achiever, you will enjoy the feeling of accomplishment and making a difference in the lives of others each and every day.

General responsibilities include:

I. Supervise Tellers and Member Service Representatives

• Educate branch staff
• Encourage and motivate staff
• Engage in team member professional development
• Maintain employee records

II. Foster and provide consistently superior Member Experience

• Acting manager in absence of the manager
• Answer phone, perform transactions, relay messages
• Resolve problems, research errors, make corrections
• Review loan applications and credit reports
• Approve or deny loans
• Certify as a Notary Public and Signature Guarantor

III. Prepare monthly reports

IV. Engage in ongoing Tech CU education and training opportunities

V. Home Equity Lending

VI. Branch Operations

• Ensure branch responsibilities are accomplished
• Compose daily schedules of station placement
• Prepare break and lunch schedules
• Accompany vault entry
• Cash drawer and key box security
• Open and close the branch

VII. All other duties as assigned by the Branch Manager

Education Requirements:

• Associate's degree in Business or related field or equivalent professional training

Prior Experience:

• 2 years of management experience in a financial institution
• 2 years of consumer lending experience
• Notary Public is preferred

Skills/Ability:

• Ability to work well with members and employees, thorough knowledge of and experience in Teller and MSR/banker functions, leadership skills, ability to approve loan applications
• Proficient skill in operating PC with Windows OS
• Basic Excel knowledge

If this sounds like a better option for your career, please apply today at www.techcu.org.

Tech Credit Union is an Equal Opportunity Employer

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

COVID-19 considerations:
Mask wearing is optional for our team members.

Education:

• Associate (Preferred)

Experience:

• Banking: 2 years (Required)
• Management: 1 year (Required)

Work Location: In person