Organizational Change Manager

About Us:

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences.Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest. Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000 professionals working for 1000 Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

The pay range for this role is CAD $130000 - CAD $ 160000* per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Qualifications & Experience:

• Master’s degree in human resources / psychology / finance / marketing / technology
• Organizational Change Management Certification - PROSCI or equivalent certification
• Minimum experience of 12 – 18 years including good working experience in IT Projects
• Must have managed at least 2 - 4 full lifecycle projects as a change management specialist.
• Understanding on methodologies of Change Management, Project Management are essential.
• Experience of working in the Project Management environment would be preferred.
• Exposure to People Management, Communications Management Roles would be advantage.
• Experience of working with business consulting companies delivering change is preferred.
• Travelling and working experience in different geographies would be an advantage.

Desired Capabilities:

• Strong professional experience in management consulting, organizational development, coaching, visual communications, change management, or related field expertise.
• Assessing stakeholder landscape, OCM maturity, and change-business impact to define appropriate mitigation strategies.
• Determining the success metrics and KPI’s that can be used to measure the success of the OCM project and adjust plans as needed.
• Define OCM strategy with related concepts to manage change within the impacted organization successfully.
• Contribute to OCM capability building across the organization and create feedback mechanisms.
• Experience across the high-tech or professional service industry is highly preferred.
• A track record of effective communication with technical and business leaders at all levels within large enterprises and the ability to manage those relationships effectively.
• Excellent communication skills, strong organizational skills, and attention to detail.
• A solid understanding of how people go through a change and the change process, e.g. experience of applying any of the well-known Change Methodologies
• Experience with delivery as part of a global engagement team with required business acumen.
• Change management experience in leading corporations through business model redesign, ERP projects, organizational restructuring, acquisition, and post-merger integration is a plus.
• Intercultural experience & multi-language skills are needed.
• Other Attributes:
• Proven problem-solving, multitasking, and analytical abilities.
• Comfortable working both independently and with large teams’ organization

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, colour, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations are also available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com.