Call Center Representative/Customer Service

Overview

As a Call Center Representative/Customer Service team member for our oil field equipment supply company, you will be the first point of contact for clients and partners.

Responsibilities

• Answer incoming calls and respond to emails regarding product availability, pricing, and specifications.
• Monitor order statuses and communicate updates or delays to clients promptly.
• Provide clear and professional communication to maintain client trust.
• Prepare reports on customer service performance and call trends.
• Work closely with sales, operations, and logistics teams to ensure seamless customer service.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Basic computer skills.
• Ability to multitask and thrive in a fast-paced environment.
• Willingness to learn and to take on new challenges.

Job Types: Full-time, Part-time

Pay: $22.15 - $26.19 per hour

Expected hours: 20 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Morning shift

Work Location: Remote

Salary : $22 - $26