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Gas Scheduling Administrative Support

Tech Providers Inc.
Royal, MI Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/8/2025

Gas Scheduling Administrative Support

Duration : Until June 30, 2025 (High possibility of extension)

Location : Royal Oak, MI (Hybrid role - 3 days onsite weekly, typically Monday, Tuesday, and Thursday)

Position Summary :

We are seeking a detail-oriented and proactive individual to join our team as a Gas Scheduling Administrative Support. This role is critical in providing daily administrative assistance to Gas Distribution Schedulers, ensuring seamless operations and customer satisfaction.

Key Responsibilities :

  • Prepare and print work packets for gas distribution projects.
  • Coordinate site checks and provide customers with updates on scheduling and appointments.
  • Initiate staking requests through Miss Dig and follow up on completion.
  • Contact customers to confirm gas line appointments and address scheduling needs.
  • Update field employees’ schedules to account for training sessions.
  • Assist in processing Frost Law permits required by municipalities.
  • Manage order status updates across various departmental data systems.
  • Ensure compliance with policies, procedures, and job aids while performing tasks.

Required Skills and Qualifications :

  • High degree of accuracy and attention to detail.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Excellent organizational and analytical skills.
  • Strong communication skills, both written and verbal.
  • Ability to perform standard to complex office tasks efficiently.
  • Ability to prioritize and handle multiple tasks simultaneously.
  • Positive attitude and eagerness to learn new skills and take on new responsibilities.
  • Preferred Skills :

  • Experience with SAP.
  • Familiarity with plotter printer operations.
  • Previous experience in utility services.
  • Customer service or scheduling experience.
  • Education and Experience Requirements :

  • Required : High school diploma or equivalent.
  • Preferred : Some college coursework.
  • Experience : Entry-level position; 0 to 1 year of work experience in an administrative or clerical role.
  • Customer service experience is an asset.
  • SAP experience is beneficial.
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