What are the responsibilities and job description for the Senior ServiceNow Architect position at Tech Tammina?
Role : Senior ServiceNow Architect
Location : Baltimore, Maryland
Duration : 6 Months
Job Description :
Minimum Qualifications :
- A minimum of five (5) years of experience in an enterprise IT environment supporting computer hardware, software, and / or enterprise applications at an expert level.
- A minimum of five (5) years of proven experience as a ServiceNow architect, administrator, or similar role.
- A minimum of five (5) years of experience designing and creating incident, problem, and change management modules in ServiceNow, developing and maintaining the Service Catalog.
- A minimum of two (2) years of demonstrated success in configuring and customizing the ServiceNow platform, including knowledge of tables, fields, forms, and workflows.
- A minimum of two (2) years of experience managing user accounts, roles, and groups, enforcing access controls and permissions.
- Familiarity with integrating ServiceNow with other systems and applications.
- Ability to create and customize reports and dashboards within ServiceNow.
- Strong understanding of IT Service Management (ITSM) processes and implementing (CMDB).
Preferred Skills :
