What are the responsibilities and job description for the Field Tech Sales Expert position at Tech Time Repair?
Tech Time Repair is your go-to solution for all your household electronics needs. We're a trusted name in the community, specializing in repairing a wide range of devices, from smartphones and laptops to gaming consoles and home appliances. With a team of skilled technicians and a commitment to exceptional customer service, we strive to provide fast, efficient, and affordable repairs.
We are seeking a dedicated and knowledgeable Field Tech Sales Expert to join our team. This part-time, Katy-area position involves providing technical sales support, building strong customer relationships, and driving sales growth. The ideal candidate will have a strong technical background and excellent communication skills.
What you'll do :
Building relationships and selling upgraded solutions is what our Experts do best. They'll deliver and service devices within 24 hours and sell Asurion smart home related products.
Provide superior service and products to deliver each customer with the best experience they can get with their technology
Provide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronics
Meet with customers face to face at their homes
Always upsell Asurion smart home and other products
Achieve sales and service goals and grow as a result of feedback and coaching
Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weather
Benefits & Perks
Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early!
Based on your sales performance, you'll get extra money
Mileage reimbursement is paid weekly based on IRS guidelines
30 / month phone stipend
We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills
Health and safety measures :
At Tech Time Repair, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
