What are the responsibilities and job description for the SaaS Enterprise Account Manager position at Tech Whispers | Whispering Tech Futures?
We are global, hyper-specialized tech headhunters, delivering on-demand, top-tier talent solutions tailored to the unique needs of enterprise-level projects and practice groups. With deep market intelligence and immersive account leadership, we forge exceptional partnerships between leading tech employers and the world's best talent. Our expertise spans Cybersecurity, the Internet of Things (IoT), and Augmented Identity, enabling transformative success for even the most complex initiatives.
Our client is a dynamic SaaS startup, shaping the food and beverage industry with its GenAI-powered consumer data platform. This technology is revolutionizing product strategies and driving success for major brands like Nestle, Pepsi, and Campbell’s. With insights from billions of data points, the company empowers its clients to create, market, and sell their products faster and more successfully.
We’re looking for an outstanding Enterprise Account Manager, to increase market share and revenue among existing Enterprise customers. You’ll be crafting strategic business plans, building relationships and expanding the business.
Join this $10 trillion industry, where creativity and an entrepreneurial mindset drive daily success and reach the homes of billions of people in an industry where change isn’t just a recipe but a way of life.
This is a home office position, reporting to the Director of Account Management. Presence in the office is required once a week.
Responsibilities
- Responsible for commercial expansion and retention of your accounts.
- Build strategic relationships with the world’s leading brands, from Fortune 500 to the new digital food players.
- Develop and execute long term strategic account plans and roadmaps.
- Act as the Primary contact point for existing Enterprise customers, take responsibility for leading ongoing communication building and maintaining strong relationships by establishing credibility with partners, solving problems and achieving business and operational objectives.
Requirements
- Experience in enterprise account management/customer success roles, consistently meeting or exceeding targets
- Experience in a creative, fast-paced startup environment.
- Experience driving and building strategic roadmaps with internal and external executive stakeholders.
- Demonstrated success in exceeding customer expectations via responsiveness, providing insights, marketplace knowledge and resolving technical issues.
- Experience in SaaS B2B / Analytics companies – advantage.
- Familiarity with the Food & Beverage Industry – advantage.
Salary : $10