What are the responsibilities and job description for the Cable Monkey / Smart Hands / Remote Support position at Tech Wranglers?
This is an entry level opportunity for someone serious about an IT career that has recently passed the A certification test or can demonstrate equivalent knowledge during the interview.
No previous paid IT experience is necessary, but at least tech enthusiast level skill is expected.
-!- Technical questions will be asked during the interview. -!-
Multiple years of experience is a negative for an entry level role.
If hired you will gain a WIDE variety of hands on experience. Running network cable, configuring network gear, phone systems, end user support, PC repair, pretty much the entire A book.
Everything below is included:
Cable Monkeys install low voltage cable and the things attached to it. This requires sometimes hours on a ladder holding heavy things, fine motor control, and full color vision.
Smart Hands go to a location and follow directions from a senior tech over the phone. You are literally their hands and eyes 20 miles away, while they direct you over phone or video call. This requires use of your own transportation.
Remote Support techs reset passwords, configure email clients, restart computers, update phone greets, and other technical tasks for our customers from our office. This requires you to be in the office, not working from home.
As this is an entry level role at a very small business, expect to be tasked with non-technical things such as inventory, billing, errands, and tidying up.
If it's legal, it's in the job description.
Hours are flexible, but intended to be primarily weekday evenings. There will be occasional required work on weekends or overnight when a customers needs dictate.
Cover letters will be read.
Living near the office or willingness to relocate is a plus.
Living more than 30 minutes away from the office is a negative.
Job Type: Part-time
Pay: Up to $16.00 per hour
Expected hours: 24 – 26 per week
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Application Question(s):
- Can you work overnight when needed?
- What is your current zip code?
- What is your hourly pay expectation?
License/Certification:
- CompTIA A (Preferred)
Willingness to travel:
- 50% (Preferred)
Work Location: In person
Salary : $16