Student Success Coach

Position Overview:
TechBridge is seeking dynamic and dedicated Student Success Coaches to lead classrooms of 25-30 adult learners. Student Success Coaches play a critical role in ensuring a high-quality learning experience by providing individualized and group support to learners. Classes are held Monday through Thursday from 5:00-9:00 p.m., with both virtual and in-person options available. This is a contract position, and compensation rates are commensurate with experience.

Key Responsibilities:

• Lead and manage classroom environments, fostering a supportive and inclusive learning atmosphere.

• Conduct one-on-one check-ins with learners to track their progress and address individual challenges.

• Host group support meetings to promote peer collaboration and collective problem-solving.

• Monitor, document, and report learner performance, including attendance, engagement, and progress.

• Initiate and document intervention plans for learners facing challenges and ensure timely follow-ups.

• Connect learners with internal and external resources to address academic, professional, or personal needs.

• Provide constructive feedback to learners to encourage their development and achievement of educational goals.

• Prepare and distribute weekly updates to stakeholders on class progress and learner performance.

• Actively collaborate with program staff to enhance curriculum delivery and improve student outcomes.

Minimum Qualifications:

• Bachelor’s degree in education, counseling, social work, or a related field.

• At least 2 years of experience in a teaching, coaching, or mentoring role.

• Excellent communication and interpersonal skills.

• Strong time management and organizational abilities.

• Proficiency in virtual learning platforms and technology tools.

Core Competencies:

• Communication Skills: Ability to convey information clearly and effectively to diverse audiences.

• Interpersonal Skills: Strong ability to build rapport and trust with learners and colleagues.

• Problem-Solving: Proactive approach to identifying and resolving learner challenges.

• Coaching: Skilled in motivating and guiding learners to achieve their goals.

• Team Collaboration: Works effectively with program staff to ensure learner success.

• Adaptability: Demonstrates flexibility and responsiveness in a dynamic learning environment.

• Organization: Strong ability to manage multiple tasks, deadlines, and responsibilities efficiently.

Join TechBridge as a Student Success Coach and contribute to transforming lives by empowering learners to reach their full potential!