What are the responsibilities and job description for the Fresh Graduate (Finance/Economics/Business) JJ2024 - HYBRID work setup position at Techlink Systems?
Job Title: Ops Specialist-CA Income
Client: Brown Brothers Harriman (BBH)
Location: Boston, MA (HYBRID)
Contract Duration: 4 months with the potential of extension or full-time position
Salary: $24/hour
Job Description:
Ops Specialist-CA Income: is responsible for the global processing, balancing and reconciling of custody positions related to dividend interest payments. Activities include instruction receipt and authentication, entry instruction and verification (dual controls).
- Collects global client’s dividend and interest Income payments
- Verify information by validating payment advice received from local market against client receivable
- Attempt resolution of client entitlement issue internally
- Makes decision to repair or to contact sub-custodian or depository for resolution
- Escalate issue to manager when necessary
- Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
- Generate custody/operations related systems reports in support of daily, weekly and monthly management reporting
- Repair and resolve discrepancies in a timely and accurate manner keeping client informed
- Identify trends in payment repair including event level, sub-custody level and or market lever repairs
- Contribute to Division/ Firm process improvement activities through improvement of STP (straight through processing)
- Acquire and maintain knowledge of Division goals and business objectives; perform activities that support these goals
- Acquire understanding of full scope of Division and how specific function impacts the firm
- Repair and resolve discrepancies that impact client servicing in a timely and accurate manner
- Assist in activities that support the measurement of Client Service Standards
- Communicate professionally and constructively to effectively resolve all repairs with client payments in a timely and accurately manner.
- BA/BS degree or equivalent work experience.
- Demonstrated PC skills.
- Ability to identify, escalate and resolve a problem.
- Ability to communicate professionally through effective verbal and written skills.
- Ability to manage time efficiently and effectively.
- Organizational skills and detail-oriented.
- Ability to multi-task. Ability to work in a team environment.
- Ability to meet deadlines and work under pressure.
- Effectively utilize internal systems to support client servicing deliverables
- Computer literate - MS Suite of products - Excel, PowerPoint, Word Internet knowledge
Salary : $24
