Training and Development Coordinator - AA2024

Job Title: Talent Development Analyst
Location (On-site, Remote, or Hybrid?): Laurel, MD (Onsite)
Contract Duration: Contract until 01/30/2026
Work Hours: 8:00 AM - 4:00 PM

Position Description    
• Assists with new employee orientation sessions and conducts training; 
• Assists in designing, developing and delivering training classes with oversight from the Division Manager; • Helps facilitate various meetings, classes, workshops, etc.; 
• Prepares, tracks, and/or manages standard and ad hoc reports such as detailed statistical analyses, graphs, charts, dashboards, surveys and other monitoring systems used to measure training ROI and feedback; 
• Maintains the learning management systems (LMS); 
• Conducts training related research; 
• Administers surveys, analyzes results, makes recommendations and assists with talent development needs assessments and improvement initiatives;
• Maintains and updates relevant materials such as training/development outlines, session guides, manuals, presentations, templates, policies, procedures, processes, etc., and other related work products of the talent development and succession management team; 
• Provides budget monitoring, analyses, and reports to Division Manager; 
• Manages the training drive, division’s intranet page and other shared sites/pages; 
• Evaluates for compliance with policy/process requirements and processes tuition assistance requests; maintains tracking system for budget expenditures; 
• Uses available state of the art technology to maintain all development team documents, instructional aids, and materials; 
• Maintains the talent development resources; inclusive of learning aids, books, handbooks, multimedia visual aids, computer tutorials, and reference works; 
• Maintains an up-to-date listing of the portfolio of development solutions to ensure the appropriate applications are deployed, including, but not limited to classroom, e-learning, and guided learning; 
• Schedules and coordinates meetings, classes, workshops, and events that includes space setup & cleanup, ensuring proper and working equipment, accurate and sufficient amount of appropriate materials, registration, travel related needs, etc.; 
• Performs all tasks and job functions in compliance with regulatory requirements.    

Skills Required    
Demonstrated knowledge of: 
• adult learning concepts; 
• classroom scheduling; 
• design and development of training, learning materials and training aids. Demonstrated ability in: 
• budget monitoring; 
• making group presentations; 
• following and presenting prepared training material; 
• coordinating key contacts for timely work delivery; 
• Good quantitative, analytical and technical aptitude; 
o    Proficient in using Microsoft applications: o Excel (intermediate level); 
o    PowerPoint (intermediate level); o Word (intermediate level); o Outlook (intermediate level). 
• Ability to effectively manage concurrent tasks/projects/deadlines and proactively seeks resolutions to problems; 
• Excellent verbal and written skills to effectively communicate including grammar, spelling, and the ability to convey ideas and information that is tailored to the target audience; 
• Ability to work collaboratively and independently and to establish priorities and demonstrate good judgment; 
• Ability to be solution oriented; 
• Excellent interpersonal and relationship building skills within a diverse environment; 
• Ability to maintain composure in stressful situations; 
• Outstanding customer service skills and dedication to providing exceptional customer care; 
• Ability to analyze and organize moderately complex information and adapt to new information and ideas quickly.    

Skills Preferred    

• Coordinates activities and addresses issues related to information technology, procurement, space needs, materials needed, etc.; 
• Assists with monitoring contract expirations, processing purchase orders, invoices, etc. Liaisons with the Procurement, IT and other related offices; 
• Performs administrative duties such as typing, filing, scanning, photocopying, classroom/calendar scheduling, ordering supplies/equipment/food and beverages, etc.; 
• Provides relevant development reports to managers as required; 
• Guides employees to developmental options as recommended by the talent development and succession management team; 
• Performs other related duties as required.    

Experience Required    
• 2 years’ experience working in an environment supporting training, and/or other related operations; and experience as a support or entry-level trainer on a learning, training and development or organizational development team.    

Experience Preferred    
• Training and development experience. 
• Familiarity with LMS application.    

Education Required    
• Bachelor’s degree