What are the responsibilities and job description for the Knowledge Manager position at Technical Intelligence Solutions, LLC?
Technical Intelligence Solutions (TIS) is dedicated to delivering top-notch solutions to our customers by building a team of highly qualified professionals who thrive in a collaborative, idea-driven environment.
Founded and operated by experienced engineers, TIS understands customer goals, strategies, and the expertise required to craft innovative solutions. We specialize in supporting critical DoD missions with reliable, efficient systems, networks, and applications that excel in real-time operations.
At TIS, we value technical innovation, outstanding customer service, and personal growth. We offer a comprehensive benefits package, including bi-weekly pay, 20 days of PTO, a 5% safe harbor 401k, professional development reimbursement, and a variety of healthcare options for eligible employees.
As a Knowledge Manager, you’ll support and maintain KM sites, implement strategies, and improve information sharing processes. You will assist in developing KM roadmaps, facilitate best practices, and create client-ready deliverables such as technical guides, knowledge-based articles, and reports. Additionally, you’ll align processes and technology to enhance analytic production, manage content and record systems, and optimize workflow. Your role includes researching, writing, and editing materials for various formats, recommending editorial standards, and repurposing content for multiple channels.. Onsite in Reston, VA.
Required Qualifications:
- 3 years of experience in a professional knowledge management environment.
- Experience creating technical manuals, procedures, or user guides.
- Proficiency in developing and maintaining SharePoint, Confluence, or Strapi site collections.
- Strong knowledge of Microsoft Office Suite and KM tools.
- Understanding of KM principles, processes, and procedures in a DoD environment.
Preferred Qualifications:
- Experience collaborating with analysts, developers, and subject matter experts.
- Background in technical writing or editing within the IT or technology sector.
- Experience developing, executing, or refining content strategies.
- Familiarity with Content Management Systems.
- Knowledge of software applications.
- Strong attention to detail.
- Excellent oral and written communication skills.
Security Clearance:
- TS/SCI clearance required.
Job Type: Full-time
Pay: $120,000.00 - $135,000.00 per year
Benefits:
- 401(k)
- Referral program
- Tuition reimbursement
People with a criminal record are encouraged to apply
Security clearance:
- Top Secret (Required)
Ability to Commute:
- Reston, VA 20191 (Required)
Ability to Relocate:
- Reston, VA 20191: Relocate before starting work (Required)
Work Location: In person
Salary : $120,000 - $135,000