What are the responsibilities and job description for the Lab Technician/Technical Service Representative position at Technical Solutions, Inc.?
Technical Solutions Inc. is currently seeking a Lab Technician / Technical Service Representative on behalf of our client. A role in the Research Department combining quality assurance responsibilities with technical service for the users of client products as well as labtechnician duties for chemists. This position in Research is linked to the primary interests of the company. Work activities involve engagement with co-workers, customers, agents, contractors, vendors and manufacturer representatives and the use of application equipment as well as laboratory equipment.Essential Duties and Responsibilities : -Quality Control - Testing of various incoming raw materials and finished products using appropriate lab procedures. Information is recorded and reported to Research and Plant Management.-Retain samples of raw materials and finished goods, and maintain appropriate inventory and documentation.-Maintain quality control equipment, including calibrations and cleanliness, and recommend new lab equipment.-Assist chemists by helping with product development experiments and reporting.-Technical Service-Respond to technical service inquiries and application problems by conducting evaluations in the lab.-Provide technical assistance in the field by visiting job sites to help customers for start-up inspection or to resolve problems.-Assist the Sales Department by taking phone calls for technical recommendations of products and application procedures.Secondary : -Prepare and maintain an appropriate inventory of sales samples of various products. Construct special samples for in-house seminars and customer testing. Assist in presentation of agent and customer seminars.-Participate on behalf of the company in pertinent professional and technical associations.-Practice safe procedures for handling materials in the laboratory and plant.-Remain informed of company goals, progress, and challenges by reading appropriate reports.-Keep supervisor advised of results of work performedRequired Knowledge, Skills and Abilities : -Skill and initiative in using tools and equipment in a lab setting or construction site.-Ability to learn laboratory techniques, chemical terminology and relative industry terminology.-Ability to perform physical labor including lifting 50 lb. objects, working with raw materials, and spending the majority of a workday while standing or moving. Visits to job sites may include climbing ladders and / or entering confined spaces.-Effective verbal communication skills for instructing groups and engaging in one-on-one conversations.-Good written communication for completion of project documentation and trip reports.-Computer skills- Word, Access, Excel, Outlook and specialized : Successful execution of the job will be determined by the following criteria : -Demonstrate a consistent and timely manner of execution in the lab.-Ability to exercise detailed observation and sound judgment in both the field and lab settings.-Quality written and verbal communication in a timely manner.-Offer ideas for improvement.-Dependability of documentation.-Ability to anticipate the needs of others in the lab or on a job site.-Timely completion of assigned projects and objectives.-Acceptance and illustration of company values : Integrity, Respect, Commitment, Innovation, and Pursuit of Excellence.-Ability to work independently - showing responsibility, professionalism and accountabilityTechnical Solutions Inc. provides a wide range of staffing services throughout Western Pennsylvania, Ohio and West Virginia. Simplify the job search process by letting us do all the work! With 30 years of expertise, we have the resources, techniques and insights to guide your job search. Our staff will work with you one-on-one to understand your needs and discuss your options. We can even send your resume to multiple job openings that you are a fit for, giving you opportunities to choose from. We reach out to hiring managers for feedback, coordinate and schedule interviews, and advocate on your behalf so that you get the best offer possible. At TSI, we genuinely care about our employees and want to see you succeed. No candidate is ever promised something we do not deliver. The best part is that there are no fees or cost for any of our services. For more information on our company and to view all of our exciting job opportunities, please visit