What are the responsibilities and job description for the Network Engineer I position at Technium?
Job Description
Job Description
Salary : 55k-70k
Be the exception
Technium is a rapidly growing cyber security company that has a strong reputation for providing quality service to
our customersWe cannot do this without an amazing team! Our team is comprised of individuals who love what
they do, which allows us to maintain a culture of achievement, excellent service, and strong relationships with
customers and partners. The rule is to have a job; the exception is to love it. Are you ready to be the exception?
Technium is currently seeking highly motivated, technically savvy individuals to join our 247 Network and Security
Operations Center. This position is fully remote.
Work on the front lines, identifying, and troubleshooting network and cyber security incidents for our
growing customer base
Contribute to a great team environment, working alongside yourpeers
Great opportunity for advancement within our growing organization
Work from anywhere
Excellent compensation and benefit package
Duties and Responsibilities
Follow all Network Operation Engineer policies, processes, and procedures
Communicate professionally and effectively with customersand teammembers
Monitor the Alert Console and identify potentialcustomer impactingissues
Effectivelyutilize the Technium Toolsto gather informationon theissue
Document the issue bycreating and accurately completing an IncidentTicket
Review the applicable Knowledge articles for rapid resolution steps if applicable
Escalate complex network and security incidents to senior engineers as needed
Attend regular internal and external trainingsessions
Work towards development goals in line with your individual development plan
Skills and Qualifications
Technical skills required : Switching, Routing, Next-Generation Firewalls including Cisco, Checkpoint, and
Palo Alto
Ability to work independently to resolveincidents
Strong analytical, problem solving, and conceptual skills
Ability to monitor, tune and troubleshootsystems
Strong customer focus. Must work well with customers of varying levels of technical expertise in high-
pressure situations and complex environments
Ability to adapt to changing business processes, technologies, and environments
Excellent organizational skills
Strong desire and ability to quickly learn, become competent in and apply new skills
Excellent interpersonal and teamwork skills
Must be proactive and able to work with minimalsupervision
Ability to work on cross-functional teams
Ability to work in pressuresituations
Occasional travel for training and / or conferences
remote work
