What are the responsibilities and job description for the Deskside Support Personnel position at Technogen, Inc.?
Job Details
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small & Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD & Offshore development centers in India. We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Deskside Support Personnel
Location: Washington, DC- Hybrid, local candidates from DMV areas preferred
Duration: Long term
Candidate must have an Active Secret clearance
- On-site technical support to serve Government personnel at facilities
- Coordinate with end users to schedule on-site technical support visits
- Update inventory and configuration management records at point of service
- Troubleshoot, diagnose, and resolve incidents for end user devices
- Restore end user data from backup
- Maintain knowledge sharing to ensure familiarity with the environment
Ramu Brahmarowthu
Talent Workforce specialist
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
