What are the responsibilities and job description for the Sr. ServiceNow Business Analyst position at TechnoGen Inc?
TECHNOGEN, Inc. is a Proven Leader in providing full IT Services, Software Development and Solutions for 15 years.
TECHNOGEN is a Small and Woman Owned Minority Business with GSA Advantage Certification. We have offices in VA; MD and Offshore development centers in India. We have successfully executed 100 projects for clients ranging from small business and non-profits to Fortune 50 companies and federal, state and local agencies.
Role : Sr. ServiceNow Business Analyst
Location : Rockville, MD - Hybrid / Remote but an occasional visit is required. DMV areas candidate preferred.
Duration : Long term contract
Active Public trust clearance / Or clearable
Previous ServiceNow implementation experience is required. ITSM, ITAM and Integration experience is essential. Especial ITAM, as they are going to do a full implementation of ITAM.
JD :
- Bachelors / Master's Degree in Computer Science or other related disciplines
- 10 years of overall experience. 5 years of experience in managing ServiceNow projects with a strong focus on ITSM, ITAM, and Integration.
- Proven experience implementing and managing complex ServiceNow integrations between different instances.
- Strong understanding of ServiceNow modules including ITSM, ITAM, CMDB, and Enterprise Architecture.
- Familiarity with CLIENT operational requirements and federal government service management processes is a plus.
- Experience with data governance, risk management, and change control processes.
- Excellent leadership, communication, and stakeholder management skills.
- PMP, ITIL, or ServiceNow certifications are highly desirable.
Thanks and Regards
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