Program Manager |Technical Program Manager
HYBRID / Bay Area, CA - Roseville, CA 95661 / Sacramento-CA
Salary - Full-Time / FTE - Market / Flexible
Contract Rate - Market / Flexible
Scorecard | Mission :
The Mission of Technical Manager role is to :
- Be a trusted leader in cutting edge technologies and innovations (Data / AI) to deliver world class solutions to client customers
- Provide excellent customer experience through Client's onsite-offshore delivery process & smooth execution of the projects
- Support Client's Delivery / Program / Account Directors towards the overall growth goal of the account
- Build rapport with the customer, partner (Microsoft) and implementation team members and provide all the necessary support for their success
Outcome : The expected outcomes from this role are :
Project assigned starts and stays GREENAverage CSAT score of >Zero-defect (critical defects) deliveryCompetency :
Solutioning - Work with Technical Architect, Customer team to envision solution / implementation roadmap. Contribute and guide the discussion to arrive at optimal solution for given customer problem statementSocial Skills - Should be able to have a meaningful conversation, build a rapport at all levels with the customerProject Management - Should be able to handle all attributes of a project - Scope, Timelines, Cost, Quality, Resources, Risks and Communication ManagementTaking Ownership - Should be able to anticipate, articulate and take ownership of customer's concerns and track it to closureStrategic Thinking - Should be able to think strategically, analyze data and present various options to the senior management / exec levelTeam Player - Should be able to collaborate with the multifunctional customer and WinWire teamJob Description
ESSENTIAL DUTIES AND RESPONSIBILITIES :
1. Technical Competency
Demonstrate Thought Leadership in discussions with business partners to ensure delivery of the most effective solutions for the identified business objectivesMust have worked on several ( at least 5 ) projects building solutions for Data Pipelines, Data warehousing, Data Modelling on Azure Data Platform (AWS and GCP are good to have)Experience in design and development of Data pipelines and ETL using ADF, Databricks to move data from relational / structured / semi-structured data from source to Data Lake to Data Warehouse, on AzureExperience working with Data Lake, Synapse on Azure ; Experience in Data ModellingExperience with Azure / SQL Server and extensive experience with SQL programmingExperience in building scalable high performance reporting solution using Power BI, in both shared and dedicated capacity2. Project Management
Understand customer delivery process and make necessary changes to the delivery process to align with the customer's process; Conduct regular connects with the customer's point-of-contact for project feedback / issues / escalation and establishing a good relationshipPrepare weekly status reports and review them with Delivery Director / Account ManagerParticipate in all the weekly project status review meetings with the customer; Track & own all the Internal & External Issues and Risks at the project level and bring it up during the Account and Quality reviewsOwn project escalation review meetings and provide necessary inputs to the account team for speedy closure of the escalationManage the defined project Gross Margin and end-to-end project plan across multiple responsible parties3. People Management
Ability to work collaboratively with others from any functional area / background, to influence thinking and gain acceptance; Track onboarding and joining of resources (FTE / Contract) hired for the engagement in the accountConduct regular 1 : 1 with team members to gain any intel on projects, track / act on team member specific issuesProvide inputs to L&D team on training needs specific to customerIdentify performing team members for Spot Award, Quarterly Award and Annual AwardEncourage team members to be part of WinWire events like Brown Bag sessions, Friday events (as applicable)REQUIRED SKILLS :
12 years of total IT experience with at least 8 years working in Data / AI projects and at l east 4 years managing medium to large Data / AI projects ; Strong experience working in an Onsite-Offshore modelTechnical proficiency in Microsoft platform during the initial stage of the career preferredAbility to manage & drive projects with metrics and data, create structure and templates as necessary for project reviews; Ability to effectively drive execution and own responsibility for overall success of projectsDegree in Computer Science or related stream from a reputable institutionSuperior problem-solving skills, leadership qualities, influencing, communicating, and consulting skills, team / interpersonal skillsStrong analytical and creative problem-solving skills; Excellent verbal and written communication skillsStrong organizational skills; works well under pressure and with minimal supervisionGood to have - Knowledge on Health care domain; Good understanding of Health care domain specifically Provider space (Value Based Care).
Yamini D
Phone : 571- 677- 0506
4229, Lafayette Centre Drive, Suite #1880, Chantilly, VA - 20151
www.technogeninc.com
