Network Engineer - Tier III

Job Title: Network Engineer III

Status: Exempt/Full-Time

Job Description:

The Network Engineer III designs network solutions to help meet company goals and industry standards. This position requires a strong understanding of telecommunications and network technology, hardware, software, and services to ensure proactive monitoring and maintenance of client network environments. Solid leadership experience in designing networks and technologies using various telecommunication technologies, including but not limited to: MPLS, Wireless, Firewalls, and broadband solutions with VPN.

Primary Responsibilities:

·        Responds to inquiries and requests for assistance with the Level I and Level II Technicians, with business and personal computer systems.

·        Identify problems, troubleshoot, and implement resolutions to assist users.

·        Performs review audits of client’s current information systems. Evaluates operating practices to determine if controls and security measures are adequate. Assesses dependability and integrity of information systems and associated data.

·        Perform Disaster Recovery functions for supported end clients.

·        Perform Network and Security Audits

·        Oversee and administer client’s network servers, network infrastructure, peripheral devices and workstations.

·        Monitor performance and maintain security of LANs. Work with multiple hardware and software platforms.

·        Assesses network performance. Sets up and observes network systems and peripherals. Recommend and implement upgrades or improvements. Resolves network problems and offers technical assistance to users.

·        Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

·        Utilize our organization’s monitoring software/hardware used in the maintaining the client’s network infrastructure.

·        Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.

·        Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.

·        Assist in the rollout of large projects, including installation of computers, servers, firewalls, switches, APs, and more, as well as using network planning/tuning software to ensure adequate wifi coverage.

·        Occasionally troubleshoot various platforms such as Microsoft Windows (All Versions), Mac OSX, Windows Server (All Versions), SQL Server, MS Exchange, Active Directory, Terminal Services, Microsoft Azure, VMWare, and various networking protocols such as VPN, TCP/IP, etc.

Technical Qualifications:

·        CompTia A Certification, Network or equivalent experience

·        Expert-Level Comprehension of Network Setups and Configurations

·        At least 4 – 8 years of experience working in IT Service Team/MSP NOC Team Environment 

·        Proficient in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)

·        MCITP, MCP, CCNA, CCDA, CCNP, or a combination of at least three (3) or equivalent experience

·        Have previous experience with Meraki product stack

Additional Requirements:

·        Perceived capacity to exude Personal Credibility and Professional Integrity

·        Positive attitude, towards people and problems

·        Ability to self-start, work independently and achieve high standards to meet multiple deadlines

·        Explicitly proficient communicator, including writing, speaking, editing, proofreading, and computer skills

·        Above-par working capacity, to work in small and large projects with great attention to detail.

·        Work effectively with staff in a team-oriented environment with a positive, can-do attitude.

·        Adept in developing and maintaining strong relationships with management, staff, vendors, and clients.

·        Exhibit a high degree of professionalism, balanced business judgment, tact, and diplomacy.

·        Excellent problem-solving skills, in both mundane and highly-sensitive, albeit complex situations.

·        Participate in an on-call rotation to provide after-hours support to clients as needed. 

·        Work an 8-hour shift between the hours of 8am-5pm, with occasional flexibility required to accommodate client needs. 

Technology Lab is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.