What are the responsibilities and job description for the KYC/ IDV Consultant position at TechSpace Solutions Inc.?
Job Details
Job Title: KYC/ IDV Consultant
Location: Bentonville, AR (Onsite)
Duration: 12 Months
Key responsibilities - essential functions
- Conduct thorough and compliant verification of identification information (e.g., driver's license, passports, social security cards) using established procedures and tools.
- Follow all Standard Operating Procedures (SOPs) for internal processes within the KYC/IDV onboarding process.
- Identify potential red flags and fraud indicators for known and emerging trends (identity theft, synthetic identities, fabricated/forged documentation).
- Utilize internal and external systems, tools, and technologies to gather, update, and verify Applicant-supplied identity information.
- Escalate potential onboarding/IDV events that might result in missed metrics to the supervisor, offering suggested solutions.
- Function as a Subject Matter Expert (SME) and support the development of new processes and/or system enhancements for improvement.
- Support company initiatives to meet or exceed department KPIs and metrics.
Skills
- Knowledge of KYC (Know your Customer) , IDV (Identification & Verification ), and Fraud
- Excellent written and verbal communication skills in English.
- Strong customer service skills, with the ability to interact with internal partners and external customers diplomatically and tactfully.
- Strong critical thinking skills.
- Ability to multi-task in a demanding environment, effectively prioritize tasks, and maintain a high level of organization.
- High attention to detail to ensure accuracy and reliability.
- Excellent follow-up and problem-solving skills.
- Proficiency with Microsoft Windows and its software (Word, Excel, Office, etc.).
- Proficiency with web-based systems and databases, and knowledge of internet navigation.
- Self-motivation, teamwork skills, and demonstrated leadership qualities.
EDUCATION AND EXPERIENCE
- 1-3 years of experience in Know Your Customer (KYC), Onboarding, Fraud, or ID Verification Services or (Fraud)
- Experience in Anti-Money Laundering (AML), Financial Services, or Banking is helpful.
- Prior experience in office environment and/or customer service experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
