What are the responsibilities and job description for the Application support position at TechWish?
Job Details
In line with Division objectives and under instructions/ guidance of a technical lead or manager, this role
will provide technical support/administration of moderate to highly complex
systems/databases/applications for internal or external customers ensuring high reliability and
integration of projects.
Production deployment planning & co-ordination as per Agile sprint requirements
Deployment of on-prem and cloud based products.
Identify and address efficiency improvements without compromising the security and controls
Actively participate in all Agile sprint ceremonies
Liaison between Production Operations and the Tribe
Planning, co-ordination and execution of Operational Readiness Testing
Ready to take additional responsibilities as needed in the sprints.
Participate in Innovation and Automation opportunities
Be the gatekeeper for the product quality, risk mitigation and compliance as per Agile Control
Framework
Collaborate with squad to enable DevOps journey
Actively participate to Build, Run and maintain the CI/CD pipeline with the squad.
Skills:
Ansible Professional (4-5) (4,00 years)
JIRA, Confluence and office management tools Professional (4-5) (4,00 years)
RHEL Platform Professional (4-5) (4,00 years)
Shell, Perl, Python scripting Professional (4-5) (4,00 years)
Autonomous, driven, with strong ability to quickly adapt and respond to change. Yes Yes / No
Customer oriented and quality mindset we continually strive to deliver true customer value. Yes
Yes / No
Fluent in English (spoken and written). Yes Yes / No
Open-minded, solutions oriented, and a true team player gaining energy through collaboration with
others. Yes Yes / No
Current knowledge of Ansible Yes Yes / No
DevOps mindset is a must. Experience in this area is an added advantage. Yes Yes / No
Experience in cloud deployments is a plus Yes Yes / No
Prior engagement in innovation & automation is desired. Yes Yes / No
Prior Swift product knowledge is a definite advantage. Yes Yes / No