Educational Music Service Representative

A candidate in this position must have excellent interpersonal skills; including the ability to build and establish strong working relationships with school band /orchestra directors. We are seeking individuals with a background in music and strong product knowledge. This position will be the Education Service Representative to a select group of schools in the area.

About us:

Ted brown Music is a family owned and operated one stop music source. Our doors opened in 1931, and we continue with an 92 year old tradition, facilitating musical needs. We are a local company with locations in Tacoma, Puyallup, Richland Yakima, Silverdale and Seattle. This has provided us with statewide name recognition and a leader for kids and adult music lessons.

Summary/Objective

This position is intricate to facilitating Instrument rentals and sales and supporting all Ted Brown Music business strategies. The employee is expected to become a trusted advisor and full-service account manager to the schools’ music department.

Essential functions

Establish rapport with music educators and administrators to establish an ongoing business relationship between schools and Ted Brown Music

Renting instruments which includes all coordination of rental events with school districts and individual schools, public and private

Recruit new students utilizing video and aptitude listening tests and hands on instrument play testing

Compose and deliver marketing materials including:

instrument rental night letters

Half sheets reminders and mailing labels

Plan mailing dates with the school district and with the person in the store who handles the mailings

Organize and implement instrument demos and pretesting including all scheduling, training of staff, gathering needed instruments and supplies

Service route on a weekly or biweekly basis which includes:

Picking up or dropping off repairs

Picking up or delivering store inventory and school owned instruments

Dropping off loaners or exchanges and picking up returns

Utilize the proper procedure for handling rental returns, repairs and, exchanges

Probe for potential sales, including but not limited to:

Step-up and pro instruments

Accessories

Pro audio products

Percussion items

Print music

Adhere to all proper procedure for requesting school quotes, asking all the questions from the educator regarding specifications (color, model, application, etc…) and providing that information to the person required to make the quote

Participate in state and regional music conferences

Attendance of concerts at our client’s schools is recommended to keep good client relationships but not mandatory

Participate in band and orchestra festivals and contests; sometimes providing a repair tech, equipment, manpower and support materials

Delivery support for all other departments at Ted Brown Music, including delivering pro audio sales, print music, accessories, serialized inventory, etc., to schools

Competencies

Sales

Effective communication and interpersonal skills to efficiently communicate with inside sales, service and support staff, and music educators

Time management

Problem solving

Organizational skills

Ethical conduct

Skills and Qualifications

At least 2 years experience in the music industry preferably in sales

Verbal and written communication skills

Approachable, cooperative and supportive approach to customers internal and external

Bachelor’s degree in music or related field preferred. Education and experience may substitute for overall qualifications

Travel

Travel is expected for this position which will be approximately 50% to 75%. Travel will be primarily to and from area schools, churches, offsite store locations and musical festivities.

Supervisory Responsibility

This position has no direct reports

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time with or without notice.

Work Environment

This job operates in a professional environment inside and outside of Ted Brown Music. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.

PTO Benefits Full-Time:

Full-time employees will receive sick leave at the rate of 1 hour per every 40 hours worked. In addition, full time employees will receive 1 week of vacation accrued at the rate of 1.54 hours each pay period for two years. After the two-year anniversary occurs, employees will accrue 3.08 hours each pay period or two weeks of vacation each year. Once the employee reaches 7 years, vacation time will be accrued at 4.62 hours per pay period or three weeks per year. Sick leave and vacation time can be used as accrued with no waiting period.

Medical Benefits:

In addition to your salary, Ted Brown Music offers a competitive benefit package of medical, vision, voluntary dental, 401K, six paid holidays, sick leave, and one week vacation. Eligible dependents can be added to all medical for an additional cost. You will become eligible for benefits on the first of the month following 60 days of full-time employment.

Commissions:

Road Reps will receive a percentage of their sales paid on a monthly commission.

Physical Requirements:

This position requires driving to and from many different locations. While performing the essential functions of this position, the employee is regularly required to sit, drive, point, type and deliver promotional items. The employee must also frequently lift and / or move items that are awkward in nature like a set of chimes, marimba, or a copper timpani. Also required is the lifting of small items of up to 20 lbs., and oversized items (full size tuba) up to 63 lbs. or heavier. At times you will be required to lift instruments over your head to put on a shelf or climb a ladder with the instrument to lift up on to a shelf. The working condition may be loud; due to consistent demonstrating of musical instruments and pro-audio equipment.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• What is your music background?

Education:

• Associate (Preferred)

Experience:

• Music Sales: 2 years (Preferred)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Salary : $18