What are the responsibilities and job description for the Insurance Account Coordinator position at Ted Wheeler Agency American Family Insurance?
Insurance Account Coordinator
Ted Wheeler Agency – American Family Insurance
Location: Clayton, MO
Job Type: Full-Time | Monday–Friday, 8:30 AM–5 PM
Benefits: Health Insurance, Retirement Plan
Why Join Us?
At the Ted Wheeler Agency, we pride ourselves on delivering exceptional service while building lasting relationships with our customers. We’re more than an insurance agency—we’re a team committed to supporting each other’s growth and creating a positive impact in our community.
We’re looking for a dedicated Insurance Account Coordinator to join our team. This is more than just a customer-facing role—it’s an opportunity to build a meaningful career in the insurance industry.
What You’ll Do
As a key member of our team, your responsibilities will include:
• Customer Support: Be the friendly voice that assists policyholders with inquiries, policy options, and problem-solving.
• Scheduling & Coordination: Arrange appointments with prospective and existing clients.
• Cross-selling opportunities: Identify additional ways we can meet our client’s needs and assist with quotes.
• Event Assistance: Support agency events and community outreach initiatives.
• Administrative Excellence: Handle banking activities and other administrative tasks that keep our office running smoothly.
No prior insurance experience? No problem! We’ll provide the resources and training you need to succeed if you're motivated to learn.
What We’re Looking For
• A customer-focused professional with strong communication skills and a passion for helping others.
• Proficiency with basic computer software (e.g., Microsoft Office).
• Willingness to obtain a Property and Casualty Insurance License within the first 45 days (we’ll help cover costs), or a candidate with their license.
• A valid driver’s license.
What We Offer
• Competitive Pay: Based on experience, with opportunities for increases as you grow with us (Range $40,000-$50,000).
• Health Insurance: Comprehensive medical benefits to keep you covered.
• Retirement Plan: Start planning your future with our employer-supported retirement program.
• Professional Development: Gain hands-on training and access to licensing programs, with opportunities for career advancement.
• Team-Oriented Culture: Join a supportive team that values collaboration, excellence, and making a difference.
Salary : $40,000 - $50,000