What are the responsibilities and job description for the Premier Support Representative position at TEEMA?
Premier Support for a World-Class Experience
As a Premier Support Representative, you will be the face and voice of TEEMA, delivering premier support and a world-class experience to our customers.
This role requires a unique blend of skills, including navigation of complex customer needs, guiding customers through the home-buying and selling process, and owning tough customer interactions.
Responsibilities
- Navigate multiple platforms to communicate with customers.
- Collaborate with internal stakeholders to improve the customer experience.
- Develop pathways for communication to resolve customer issues.
- Work closely with internal teams and external partners to deliver a perfect experience to customers.
Qualifications
- Experience working in customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
