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Customer Service Manager

TEEZ Hair Studio
Lewisville, TX Full Time
POSTED ON 4/13/2025
AVAILABLE BEFORE 5/10/2025

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off

About the Role :

We are looking for a Customer Service Manager to join our team at TEEZ Hair Studio in Highland Village, TX. As the Customer Service Manager, you will play a crucial role in ensuring our clients have an exceptional experience from the moment they walk in the door.

Responsibilities :

  • Manage front desk operations and ensure a smooth check-in and check-out process for clients
  • Train and supervise front desk staff to provide excellent customer service
  • Handle client inquiries and concerns, and ensure they are resolved in a timely and satisfactory manner
  • Coordinate scheduling and appointments to optimize client flow
  • Assist with inventory management and ordering of salon supplies
  • Cosmetology license is a plus / this is not a position doing hair

    • Requirements :

  • Previous experience in a customer service (salon experience a plus)
  • Excellent communication and interpersonal skills
  • Provable Managerial Experience
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in salon management software is a plus
  • A passion for the beauty and wellness industry

    • About Us :

    TEEZ Hair Studio has been a staple in the Highland Village community for over years, providing top-notch hair and beauty services. Our team is dedicated to creating a welcoming and inclusive environment for both clients and employees, and we take pride in our commitment to excellence.

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