What are the responsibilities and job description for the Sr. Network Engineer/NASA position at TekFive?
Job Description
TekFive has an immediate need for an experienced Mission Subject Matter Expert (SME) to provide Tier 3 sustainment support to a mission critical IP voice transport network Marshall Space Flight Center (MSFC) in Huntsville, AL. The position requires extensive experience optimizing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally.
Job Responsibilities:
Provide system and network optimization design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.
Resolve escalated network and security support issues (Tier 3).
Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.
Lead development of network documentation, diagrams, and standard operating procedures. Support continuous service improvements (CSI).
Active participation in Root Cause Analysis for Problem Management activities.
Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.
Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.
Monitoring, capacity planning, backup, and recovery of network equipment
Keep up with technology trends. Evaluate and recommend new technologies, tactics, and tools to improve service delivery.
Mentor and coach junior engineers, including providing training and support as required.
Provide testing support for the setup, installation, and transition to operations of service infrastructure devices, NMS and tools.
Function as the primary COOP capability support engineer.
Support lifecycle sustainment and refresh activities.
Utilize the designated ticketing system to document resolution and develop knowledge management artifacts. Required Education and Experience:
Bachelor’s degree and 8-12 years of prior relevant experience or Masters with 5-7 years of prior relevant experience. Specific years of related work experience may be substituted for a degree at the Hiring Manager's discretion.
Skills: Required
Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.
10 years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.
Hands-on experience with standard industry products e.g. Cisco, Juniper, and Ciena.
Effective communicator and able to coordinate network and customer issues with other technical sections.
Strong understanding and in-depth knowledge of IP network/subnet addressing.
Experienced and adept at developing and maintaining technical documents, analyses, and reports.
Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.
Ability to multi-task and respond quickly to real-time dataflow issues.
Ability to work non-standard work hours/shifts.
Knowledge of Network Monitoring tools, e.g. NNMi, Spectrum, MRTG, CACTI
Desired
Experience with Juniper route, switch and security appliances. (MX, EX, SRX)
Experience with Session Initiation Protocol (SIP) implementation and design concepts.
Experience with NNMi configuration and maintenance.
Experience with Splunk
Experience with change, configuration and performance management NetOps concepts.
Experience working with Commercial Carrier service providers, e.g., AT&T, Verizon.
Knowledge of Linux.
Clearance:
Candidate must have or be able to obtain a Public Trust with a Level of Confidence of 50 or higher.
Desired Certifications / Training:
Current holders of either a CCNA, CCNP or JNCIA
Travel (if any):
Occasional travel to Greenbelt, Maryland may be required.
Company Description
TekFive is a dedicated Information Technology (IT) service provider specializing in serving federal agencies and large government prime contracting companies. Founded in 2007 and headquartered in Huntsville Alabama, we are proudly recognized as a Service-Disabled Veteran-Owned Small Business (SDVOSB), aligning our services with the federal government's commitment to supporting veteran entrepreneurship.
Our mission is to bring IT automation services to the Federal sector that enhance productivity, secure data, reduce costs, and streamline IT operations for our clients. We leverage our expertise in areas such as enterprise software development, Development, Security, and Operations (DevSecOps), and Enterprise IT consulting to offer comprehensive solutions tailored to the unique needs of each client.
“We empower Federal agencies by automating complex IT processes, enhancing operational efficiency, and ensuring data security”
What sets TekFive apart in the competitive landscape is our combination of technical proficiency, deep understanding of the public sector's IT needs, and our perspective as a veteran owned business. Our team's military background provides us with a unique perspective on the needs and challenges faced by federal agencies, positioning us as a trusted partner in their IT operations.
TekFive is a dedicated Information Technology (IT) service provider specializing in serving federal agencies and large government prime contracting companies. Founded in 2007 and headquartered in Huntsville Alabama, we are proudly recognized as a Service-Disabled Veteran-Owned Small Business (SDVOSB), aligning our services with the federal government's commitment to supporting veteran entrepreneurship. Our mission is to bring IT automation services to the Federal sector that enhance productivity, secure data, reduce costs, and streamline IT operations for our clients. We leverage our expertise in areas such as enterprise software development, Development, Security, and Operations (DevSecOps), and Enterprise IT consulting to offer comprehensive solutions tailored to the unique needs of each client. “We empower Federal agencies by automating complex IT processes, enhancing operational efficiency, and ensuring data security” What sets TekFive apart in the competitive landscape is our combination of technical proficiency, deep understanding of the public sector's IT needs, and our perspective as a veteran owned business. Our team's military background provides us with a unique perspective on the needs and challenges faced by federal agencies, positioning us as a trusted partner in their IT operations.
TekFive has an immediate need for an experienced Mission Subject Matter Expert (SME) to provide Tier 3 sustainment support to a mission critical IP voice transport network Marshall Space Flight Center (MSFC) in Huntsville, AL. The position requires extensive experience optimizing, implementing, and maintaining complex networks with a focus on security, high availability, and performance. The SME will work closely with operations, management, and customer stakeholders to ensure the network is both secure and functioning optimally.
Job Responsibilities:
Provide system and network optimization design, implementation, testing, and maintenance support for a complex enterprise network using industry best practices.
Resolve escalated network and security support issues (Tier 3).
Independently conduct network assessments, identify possible vulnerabilities, and recommend/develop solutions to problems found.
Lead development of network documentation, diagrams, and standard operating procedures. Support continuous service improvements (CSI).
Active participation in Root Cause Analysis for Problem Management activities.
Work with cross-functional teams to plan and execute network upgrades, migrations, and deployments.
Manage vendor relationships, including engagement on Incident Support activities and ensure timely delivery of program deliverables.
Monitoring, capacity planning, backup, and recovery of network equipment
Keep up with technology trends. Evaluate and recommend new technologies, tactics, and tools to improve service delivery.
Mentor and coach junior engineers, including providing training and support as required.
Provide testing support for the setup, installation, and transition to operations of service infrastructure devices, NMS and tools.
Function as the primary COOP capability support engineer.
Support lifecycle sustainment and refresh activities.
Utilize the designated ticketing system to document resolution and develop knowledge management artifacts. Required Education and Experience:
Bachelor’s degree and 8-12 years of prior relevant experience or Masters with 5-7 years of prior relevant experience. Specific years of related work experience may be substituted for a degree at the Hiring Manager's discretion.
Skills: Required
Extensive knowledge of defense-in-depth principles, Network and Security architecture, network topology, IT device integrity, and common security elements.
10 years’ experience engineering and troubleshooting networks, including extensive routing and switching experience such as one or more of the following: MPLS, VPNs, routing protocols i.e. BGP, OSPF, IS-IS, switching protocols i.e. Spanning Tree Protocol, VLANs, LLDP, VoIP, Multicast protocols and emerging network technologies.
Hands-on experience with standard industry products e.g. Cisco, Juniper, and Ciena.
Effective communicator and able to coordinate network and customer issues with other technical sections.
Strong understanding and in-depth knowledge of IP network/subnet addressing.
Experienced and adept at developing and maintaining technical documents, analyses, and reports.
Experience developing and presenting technical information to senior customer management, customer stakeholders, and company management.
Ability to multi-task and respond quickly to real-time dataflow issues.
Ability to work non-standard work hours/shifts.
Knowledge of Network Monitoring tools, e.g. NNMi, Spectrum, MRTG, CACTI
Desired
Experience with Juniper route, switch and security appliances. (MX, EX, SRX)
Experience with Session Initiation Protocol (SIP) implementation and design concepts.
Experience with NNMi configuration and maintenance.
Experience with Splunk
Experience with change, configuration and performance management NetOps concepts.
Experience working with Commercial Carrier service providers, e.g., AT&T, Verizon.
Knowledge of Linux.
Clearance:
Candidate must have or be able to obtain a Public Trust with a Level of Confidence of 50 or higher.
Desired Certifications / Training:
Current holders of either a CCNA, CCNP or JNCIA
Travel (if any):
Occasional travel to Greenbelt, Maryland may be required.
Company Description
TekFive is a dedicated Information Technology (IT) service provider specializing in serving federal agencies and large government prime contracting companies. Founded in 2007 and headquartered in Huntsville Alabama, we are proudly recognized as a Service-Disabled Veteran-Owned Small Business (SDVOSB), aligning our services with the federal government's commitment to supporting veteran entrepreneurship.
Our mission is to bring IT automation services to the Federal sector that enhance productivity, secure data, reduce costs, and streamline IT operations for our clients. We leverage our expertise in areas such as enterprise software development, Development, Security, and Operations (DevSecOps), and Enterprise IT consulting to offer comprehensive solutions tailored to the unique needs of each client.
“We empower Federal agencies by automating complex IT processes, enhancing operational efficiency, and ensuring data security”
What sets TekFive apart in the competitive landscape is our combination of technical proficiency, deep understanding of the public sector's IT needs, and our perspective as a veteran owned business. Our team's military background provides us with a unique perspective on the needs and challenges faced by federal agencies, positioning us as a trusted partner in their IT operations.
TekFive is a dedicated Information Technology (IT) service provider specializing in serving federal agencies and large government prime contracting companies. Founded in 2007 and headquartered in Huntsville Alabama, we are proudly recognized as a Service-Disabled Veteran-Owned Small Business (SDVOSB), aligning our services with the federal government's commitment to supporting veteran entrepreneurship. Our mission is to bring IT automation services to the Federal sector that enhance productivity, secure data, reduce costs, and streamline IT operations for our clients. We leverage our expertise in areas such as enterprise software development, Development, Security, and Operations (DevSecOps), and Enterprise IT consulting to offer comprehensive solutions tailored to the unique needs of each client. “We empower Federal agencies by automating complex IT processes, enhancing operational efficiency, and ensuring data security” What sets TekFive apart in the competitive landscape is our combination of technical proficiency, deep understanding of the public sector's IT needs, and our perspective as a veteran owned business. Our team's military background provides us with a unique perspective on the needs and challenges faced by federal agencies, positioning us as a trusted partner in their IT operations.
