What are the responsibilities and job description for the Salesforce Business Analyst position at Tekgence Private Ltd?
Role : Salesforce Business Analyst
Location : San Jose CA (Onsite in hybrid)
Duration : Contract
Job Description :
Minimum of 6 years of experience as a Business Analyst with a strong focus on Salesforce CRM.
Proven experience in understanding LeadtoOpportunity management processes Managed packages Analytics & Reporting.
Key Responsibilities :
Conduct discovery meetings with stakeholders to identify business needs and project requirements.
Gather document and analyze requirements translating them into clear and detailed Business Requirement Documents (BRDs).
Develop and document user stories ensuring alignment with business objectives.
Create comprehensive test plans to ensure all project requirements are met.
Facilitate crossfunctional collaboration between stakeholders developers and project teams.
Maintain thorough project documentation including requirements design specs and testing outcomes.
Lead User Acceptance Testing (UAT) processes to ensure alignment with business needs and project success.
Provide postimplementation support during the golive phase to ensure a smooth transition.
Skills :
Strong understanding of Salesforce CRM reporting & analytics and data integration processes.
Proficiency in tools such as Snowflake SQL and JIRA for effective data analysis tracking and project management.
Excellent communication presentation and interpersonal skills with the ability to effectively communicate with both technical and nontechnical stakeholders
Tekgence is an equal opportunity employer. Applicants must be authorized to work in the U.S. U.S. citizens and Green Card holders are strongly encouraged to apply.
