What are the responsibilities and job description for the Desktop Support Technician position at TekisHub Consulting Services?
Job Summary
We are seeking a skilled Desktop Support Technician to provide technical assistance and support to our internal users. The ideal candidate will have a strong background in LAN, technical support, computer hardware, and various operating systems.
Responsibilities
- Install, maintain, and troubleshoot hardware and software issues on desktops and laptops
- Provide technical support for Mac OS, Linux, and Windows operating systems
- Configure and maintain firewalls, VPNs, and other network security measures
- Break-fix support for Laptop, desktop, tablets and associated hardware peripherals
- IMAC support including large scale/bulk office moves/re-stack activities (all moves)
- Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs
- Experience with various desktop systems, operating systems, and diverse technical environments.
- Basic understanding of DHCP, DNS, IP addressing and sub netting & Basic understanding of fixing Wireless LAN.
- Reimaging computers/hard drives Backing up and restoring user data, settings and associated systems administration activities
- Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts Assist on Incident and Problem management activities
Job Type: Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- Desktop support: 1 year (Required)
- Software troubleshooting: 1 year (Preferred)
Work Location: On the road
Salary : $20 - $23
