What are the responsibilities and job description for the Technical Support Scientist III position at TekOne IT Services Pvt. Ltd.?
Hello,
Greetings of the day.
This is Navya from Intellectt Inc. We have an opening for a Technical Support Scientist III with one of our medical device clients. If you or anyone you know is interested in this opportunity, please send your updated resume to navyasri@intellectt.com or at 1 732 982 2113.
Job Title: Technical Support Scientist III
Location: Irving, TX 75038
Duration: 12 Months
Shift Timings: 9 AM to 5 PM
Summary
The Technical Support Scientist III will work within the Systems Engineering group in the Transfusion R&D department, focusing on the development of new high-throughput diagnostic systems. This role involves troubleshooting issues related to various system components and interacting with multidisciplinary teams to ensure the systems meet requirements.
Key Responsibilities
Greetings of the day.
This is Navya from Intellectt Inc. We have an opening for a Technical Support Scientist III with one of our medical device clients. If you or anyone you know is interested in this opportunity, please send your updated resume to navyasri@intellectt.com or at 1 732 982 2113.
Job Title: Technical Support Scientist III
Location: Irving, TX 75038
Duration: 12 Months
Shift Timings: 9 AM to 5 PM
Summary
The Technical Support Scientist III will work within the Systems Engineering group in the Transfusion R&D department, focusing on the development of new high-throughput diagnostic systems. This role involves troubleshooting issues related to various system components and interacting with multidisciplinary teams to ensure the systems meet requirements.
Key Responsibilities
- Collaborate with the team to identify and troubleshoot issues with the current system designs to meet performance requirements.
- Work with various system components, including software, electrical, mechanical, fluidic, optical, vacuum, and consumables, to diagnose and resolve problems.
- Use the diagnostic systems as an end-user would or develop scripts to test specific subsystems.
- Investigate and analyze issues as they arise and provide detailed information to subject matter experts for resolution.
- Relay appropriate findings and work with experts to identify and implement solutions.
- Participate in the testing and evaluation of new diagnostic systems, providing feedback and recommendations for improvements.
- Bachelor’s degree in Systems Engineering, Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Science, Software Engineering, Optical Engineering, Chemical Engineering, or a related field.
- Approximately 3 years of relevant experience in a technical support or engineering role (less experience is acceptable for highly qualified candidates).
- Demonstrated experience with troubleshooting and diagnosing complex systems involving multiple disciplines.
- Ability to diagnose and analyze complex system issues effectively.
- Strong team-oriented approach to working with various departments and experts.
- Ability to develop creative solutions to complex problems.
- Advanced knowledge and experience with system components and interactions.
- Ability to adapt to new technologies and think proactively about system improvements.
