What are the responsibilities and job description for the Helpdesk position at TEKsystems c/o Allegis Group?
Job Details
TEKsystems is looking for a Helpdeskthat will be with one of our great clients here in the Charlotte, NC area. They offer great training, stability, growth and more.
See the top skills below...
Description:
Our client is looking for a Helpdesk that will provide phone support. They will be receiving 15-30 calls daily. This includes but is not limited to handling fixes over the phone, remote into machines, troubleshooting software, password resets, etc.. Looking for somebody that is eager to learn and grow and be apart of a collaborative team. They will be using a formalized ticketing systems as well. They will be troubleshooting printers,, keyboards, monitors and more.
'
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions
available
life Insurance (Voluntary Life & AD&D for the employee and
dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
If you are interested in this role please apply!
Pay and Benefits
The pay range for this position is $23.50 - $26.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milton,VT.
Application Deadline
This position is anticipated to close on Feb 11, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
See the top skills below...
- 2-3 years of Helpdesk Support
- Experience with ServiceNow
- 2-3 years Active Directory, Office 365 and Windows 10/11
Description:
Our client is looking for a Helpdesk that will provide phone support. They will be receiving 15-30 calls daily. This includes but is not limited to handling fixes over the phone, remote into machines, troubleshooting software, password resets, etc.. Looking for somebody that is eager to learn and grow and be apart of a collaborative team. They will be using a formalized ticketing systems as well. They will be troubleshooting printers,, keyboards, monitors and more.
'
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions
available
life Insurance (Voluntary Life & AD&D for the employee and
dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
If you are interested in this role please apply!
Pay and Benefits
The pay range for this position is $23.50 - $26.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Milton,VT.
Application Deadline
This position is anticipated to close on Feb 11, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $24 - $27
