IT Operations Analyst

IT Operations Analyst I
Location: On-site in Kennebunk, Maine
Experience Level: Entry Level
Are you passionate about technology and eager to kick-start your IT career? We're looking for a dedicated and detail-oriented IT Operations Analyst I to join our dynamic IT team. In this role, you'll be the first line of support for technical issues, helping maintain smooth IT operations across the organization. If you thrive in a collaborative environment and are ready to grow your skills, we'd love to hear from you!

Key Responsibilities:

• Serve as the first point of contact for technical support, troubleshooting hardware, software, and network-related issues
• Proactively monitor systems and networks to detect and resolve potential disruptions
• Install, configure, and maintain hardware and software systems to ensure optimal performance
• Accurately document technical issues, resolutions, and updates to support knowledge sharing
• Assist with data backup and disaster recovery processes, ensuring business continuity
• Maintain reliable connectivity across software applications and mobile devices for seamless user experience
• Collaborate with IT team members to address complex technical challenges
• Provide personalized technical support and training to end-users as needed

Required Skills:

• Experience with help desk support and Level 1 technical troubleshooting
• Proficiency in Microsoft Office and Microsoft 365 applications
• Strong problem-solving skills and ability to communicate technical concepts clearly
• Ability to adapt to new technologies and work effectively in a fast-paced environment

Additional Qualifications:

• Excellent customer service skills with a commitment to supporting end-users
• A proactive and detail-oriented approach to problem resolution

This is an exciting opportunity to gain hands-on experience in IT operations, contribute to a growing team, and expand your technical expertise. If you're ready to take the next step in your career, apply today!
Pay and Benefits
The pay range for this position is $54000.00 - $58240.00/yr.
Will follow up on benefits
Workplace Type
This is a fully onsite position in Kennebunk,ME.
Application Deadline
This position is anticipated to close on Apr 30, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.