What are the responsibilities and job description for the Network Support Analyst position at TEKsystems c/o Allegis Group?
Job Details
Description
Our client need candidates who have experience with the fundamentals of networking (routers/protocols/etc). Secret clearance and Sec is required for these roles. There are several different teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN, Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has slightly different responsibilities, but the key is the networking knowledge/experience, and they will be aligned with the team who bets matches our candidates skills. For example, the TR/IP NOC team provides all facets of Incident Management supporting a Wide Area Network (WAN) for DISA in a 24x7 environment, specifically Layer 2 and Layer 3 support (of the OSI model). Responsible for remote monitoring and management of the WAN utilizing client provided tools. Document network outages, hazardous conditions, site locations, and any type of service degradation using the TMS Remedy trouble ticketing system. They perform troubleshooting and fault resolution of voice, video, and data circuits. Serve as the liaison between the Defense Information Systems Agency (DISA) and our customer. The other teams key missions include: JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security capabilities. Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Airborne Intelligence, Surveillance, Reconnaissance operations support. Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: Conduct network incident investigation. Identify and document network errors and solutions. Analyze network and telecommunications alarms and identify potential issues. Configure, test, install, troubleshoot, and maintain network devices such as firewalls, cryptographic devices, and routers to optimize performance and ensure the desired security posture is attained and maintained. Configure, test, install, troubleshoot, and maintain network devices, phone systems, including phone units, voicemail, switches, infrastructure, call manager systems, Video Teleconference (VTC) systems video recording/viewing/distribution systems, and related telecommunications trunk circuits. Configure, test, install, troubleshoot, and maintain network devices BASIC QUALIFICATIONS: High School Diploma and 1-3 yrs of relevant technical discipline; additional related years of experience is accepted in lieu of a degree. Hold DoD-8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date. Able to work in a shift work environment as we are a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management Experience in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. General understanding of network topologies, both transport and IP. Currently possess an active Secret security clearance.
Skills
Cisco switches, routers and switches, networking protocols, juniper, lan wan, troubleshooting, ip networking
Top Skills Details
Cisco switches,routers and switches,networking protocols,juniper,lan wan,troubleshooting,ip networking
Additional Skills & Qualifications
Sec , CCNA Security, CySA , High School diploma and 1-3 yrs. of related experience. Able to work in a shift work environment - 24x7 environment General understanding of network topologies, both transport and IP. Strong written and verbal communication skills, as will have to delivery information to customer at all levels. Currently possess an active Secret security clearance and upgrade to Top Secret shifts: day is 7am-3pm, swing is 3pm-11pm, Mids (midnights) 11:00pm-7am; guaranteed a weekend day off as the schedule is SUN-THUR or TUE-SAT; rotates approximately every 3 months
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Scott Air Force Base,IL.
Application Deadline
This position is anticipated to close on Feb 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Our client need candidates who have experience with the fundamentals of networking (routers/protocols/etc). Secret clearance and Sec is required for these roles. There are several different teams, some specialize in Router/Switch, some in UC/VOIP, LAN/WAN, Cisco and Juniper Routers and Switches, Satellite communications etc. Each team has slightly different responsibilities, but the key is the networking knowledge/experience, and they will be aligned with the team who bets matches our candidates skills. For example, the TR/IP NOC team provides all facets of Incident Management supporting a Wide Area Network (WAN) for DISA in a 24x7 environment, specifically Layer 2 and Layer 3 support (of the OSI model). Responsible for remote monitoring and management of the WAN utilizing client provided tools. Document network outages, hazardous conditions, site locations, and any type of service degradation using the TMS Remedy trouble ticketing system. They perform troubleshooting and fault resolution of voice, video, and data circuits. Serve as the liaison between the Defense Information Systems Agency (DISA) and our customer. The other teams key missions include: JRSS (Joint Regional Security Stack) enterprise system, which provides a centralized network suite of equipment that provides a host of network security capabilities. Enterprise SATCOM Gateway Services (ESGS), providing 24/7/365 technical and operational support to tactical customers accessing DoD Gateway facilities. Airborne Intelligence, Surveillance, Reconnaissance operations support. Missile Defense Agency Ground-based Midcourse Defense (GMD) Communications Network. Other key services provided include operational engineering, service activations, performance management, configuration management, administration and security. PRIMARY RESPONSIBILITIES: Conduct network incident investigation. Identify and document network errors and solutions. Analyze network and telecommunications alarms and identify potential issues. Configure, test, install, troubleshoot, and maintain network devices such as firewalls, cryptographic devices, and routers to optimize performance and ensure the desired security posture is attained and maintained. Configure, test, install, troubleshoot, and maintain network devices, phone systems, including phone units, voicemail, switches, infrastructure, call manager systems, Video Teleconference (VTC) systems video recording/viewing/distribution systems, and related telecommunications trunk circuits. Configure, test, install, troubleshoot, and maintain network devices BASIC QUALIFICATIONS: High School Diploma and 1-3 yrs of relevant technical discipline; additional related years of experience is accepted in lieu of a degree. Hold DoD-8570 IAT Level 2 baseline certification (Security CE or equivalent) prior to start date. Able to work in a shift work environment as we are a 24/7 operation. Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management Experience in one or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, GVS, Promina, CISCO, MSPP, Optical Switching. General understanding of network topologies, both transport and IP. Currently possess an active Secret security clearance.
Skills
Cisco switches, routers and switches, networking protocols, juniper, lan wan, troubleshooting, ip networking
Top Skills Details
Cisco switches,routers and switches,networking protocols,juniper,lan wan,troubleshooting,ip networking
Additional Skills & Qualifications
Sec , CCNA Security, CySA , High School diploma and 1-3 yrs. of related experience. Able to work in a shift work environment - 24x7 environment General understanding of network topologies, both transport and IP. Strong written and verbal communication skills, as will have to delivery information to customer at all levels. Currently possess an active Secret security clearance and upgrade to Top Secret shifts: day is 7am-3pm, swing is 3pm-11pm, Mids (midnights) 11:00pm-7am; guaranteed a weekend day off as the schedule is SUN-THUR or TUE-SAT; rotates approximately every 3 months
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Scott Air Force Base,IL.
Application Deadline
This position is anticipated to close on Feb 28, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $20 - $35
