Order Management Specialist (On-Site, $22/hr)

Description:
-Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
-Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email
-Input customer orders and customer transactions into the company's order entry database
-Checks and releases various order holds as assigned for the position
-Assists with requests on pricing, shipping, product availability, terms and conditions and item information
Hours: Monday-Friday 6AM-6PM
On site: Loveland CO, 80538
Long Term Opportunity
Pay Rate: $22/hr
Experience Needed:

• Customer service
• Customer support
• Troubleshooting
• Call center
• Technical support

MUST HAVE
-1 to 2 years of recent experience in customer service, order management/entry, etc.
-Ability and desire to work in a fast-paced environment
-Coachability is required
-Someone technically inclined (does not need to know pivot tables, v look ups, etc.); this is not data manipulation but more accuracy within the order management
-Someone who is OK with making mistakes, is patient and can trust the process/self (team will guide them as long as they do the work)
-Strong attention to detail and ability to look at many different line items with accuracy
-High school diploma or GED required
-Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required
-Critical thinking and multi-tasking skills required
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Loveland,CO.
Application Deadline
This position is anticipated to close on Apr 14, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.