What are the responsibilities and job description for the Windows 10 Desktop Support Technician position at TEKsystems c/o Allegis Group?
Job Details
Top Skills - Must Haves
Top Skills' Details:
1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.
2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
Job Description
o Incidents - Software break/fix
o IMACs - Installation of software, machine upgrades, etc.
o Refresh
o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers
o Basic experience with Active Directory
o Experience with Windows 10 and Microsoft Office
o Experience with Deskside support in a hospital environment a plus
o Experience with ServiceNow- PREFERRED NOT REQUIRED
o Experience with LogMeIn
o Ticketing System is ServiceNow
o Tech walk-up bar at staffed locations
Pay and Benefits
The pay range for this position is $20.00 - $26.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
' Medical, dental & vision
' Critical Illness, Accident, and Hospital
' 401(k) Retirement Plan ' Pre-tax and Roth post-tax contributions available
' Life Insurance (Voluntary Life & AD&D for the employee and dependents)
' Short and long-term disability
' Health Spending Account (HSA)
' Transportation benefits
' Employee Assistance Program
' Time Off/Leave (PTO, Vacation or Sick Leave)
Pay and Benefits
The pay range for this position is $18.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Baltimore,MD.
Application Deadline
This position is anticipated to close on Feb 10, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Hardware / Software troubleshooting and support
- Windows 10
Top Skills' Details:
1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.
2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
Job Description
o Incidents - Software break/fix
o IMACs - Installation of software, machine upgrades, etc.
o Refresh
o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers
o Basic experience with Active Directory
o Experience with Windows 10 and Microsoft Office
o Experience with Deskside support in a hospital environment a plus
o Experience with ServiceNow- PREFERRED NOT REQUIRED
o Experience with LogMeIn
o Ticketing System is ServiceNow
o Tech walk-up bar at staffed locations
Pay and Benefits
The pay range for this position is $20.00 - $26.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
' Medical, dental & vision
' Critical Illness, Accident, and Hospital
' 401(k) Retirement Plan ' Pre-tax and Roth post-tax contributions available
' Life Insurance (Voluntary Life & AD&D for the employee and dependents)
' Short and long-term disability
' Health Spending Account (HSA)
' Transportation benefits
' Employee Assistance Program
' Time Off/Leave (PTO, Vacation or Sick Leave)
Pay and Benefits
The pay range for this position is $18.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Baltimore,MD.
Application Deadline
This position is anticipated to close on Feb 10, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $18 - $25
