What are the responsibilities and job description for the Desktop Support Technician position at Select Source International?
Job Title: Desktop Support Technician
Location: Baltimore, MD
Duration: 5 Months
Description:
The primary focus of someone working in an IT Support position is ensuring that a company’s employees can use software and hardware to complete their daily tasks. Common Support job duties include:
* Answering employee questions regarding technical issues.
* Gathering and analyzing data to diagnose problems with computer systems.
* Changing configurations, settings, and permissions to fix computer issues.
* Generating sign ins for new hires during the onboarding process.
* Updating employees on the status of their service requests.
* Logging all service requests and updating requests as needed.
* Installs, modifies, and makes minor repairs to computer hardware and software systems.
* Maintains system functionality by testing computer components.
* Installs, modifies, and makes minor repairs to computer hardware and software systems.
* Resolves technical support requests representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity.
* Maintains system functionality by testing computer components.
Salary : $29 - $30
