What are the responsibilities and job description for the Admissions Specialist - Inbound Support position at TEKsystems?
*NOW HIRING IN MALVERN, PA!!*
****These roles will be largely REMOTE, but you do need to be onsite on Day 1, and at least 1x a month****
*Typical Day:*
* Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options
* Request placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated contact
* Place outbound calls to Hospitals to complete placement requests
* Maintain data forms e-faxed from the field and enter in the appropriate database
* Comply with all HIPAA regulations regarding patient information to assure confidentiality of patient health information (PHI)
*Hours will be Monday-Friday 9:30am-6pEST. The first day will be FULLY in-office, and you are required to come in the 3rd Tuesday of each month in Malvern, PA.*
*Additional Skills & Qualifications*
* Minimum of 6 months' related experience required
* Data entry speed of 25-40 keystrokes per minute required
* Basic computer skills and proficiency in Microsoft Excel and Access
* Intermediate computer skills and proficiency in Microsoft Word and Outlook
* Excellent customer relationship and inter-company network building skills
* First-class 'Red Carpet' customer-centered skills - This positions is the first point of contact that patients will speak with from the company!
* Ability/willingness to work overtime
* Adherence to achieving the metrics and goals that are set for the department and receptivity to constructive feedback and development
* Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Malvern,PA.
*Application Deadline*
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
****These roles will be largely REMOTE, but you do need to be onsite on Day 1, and at least 1x a month****
*Typical Day:*
* Respond professionally, promptly, and courteously to inbound calls, e-mails and faxed referrals and/or requests for treatment options
* Request placement and/or respond to inquiries regarding treatment options via outbound calls, e-mail, and/or other designated contact
* Place outbound calls to Hospitals to complete placement requests
* Maintain data forms e-faxed from the field and enter in the appropriate database
* Comply with all HIPAA regulations regarding patient information to assure confidentiality of patient health information (PHI)
*Hours will be Monday-Friday 9:30am-6pEST. The first day will be FULLY in-office, and you are required to come in the 3rd Tuesday of each month in Malvern, PA.*
*Additional Skills & Qualifications*
* Minimum of 6 months' related experience required
* Data entry speed of 25-40 keystrokes per minute required
* Basic computer skills and proficiency in Microsoft Excel and Access
* Intermediate computer skills and proficiency in Microsoft Word and Outlook
* Excellent customer relationship and inter-company network building skills
* First-class 'Red Carpet' customer-centered skills - This positions is the first point of contact that patients will speak with from the company!
* Ability/willingness to work overtime
* Adherence to achieving the metrics and goals that are set for the department and receptivity to constructive feedback and development
* Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
*Pay and Benefits*
The pay range for this position is $17.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a hybrid position in Malvern,PA.
*Application Deadline*
This position is anticipated to close on Mar 14, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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