What are the responsibilities and job description for the AV Technician position at TEKsystems?
Job Description
Job Description
Need to have experience supporting executives
Successful candidates will have between 1 and 3 years of proven experience in repair, maintenance and troubleshooting of AV and VC equipment including digital projectors and systems .
PRIMARY DUTIES : Individual shall be responsible for, but not limited to the following :
- Assist with setup and operation of AV and VC systems, as well as provide support for conferences, meetings, and events.
- Provide support for all applicable VC services.
- Perform daily VC room checks to ensure all AV and VC systems are operational.
- Complete Preventative Maintenance visits to ensure all customer rooms and systems are operating in an optimum fashion
- Provide operational support for meetings as required.
- Provide basic instruction on the operation of A / V equipment to end users.
- Provide professional, effective, AV support to various levels of management as needed.
- Provide support for meetings, events, including setting up and operating and recording if needed.
- Receive and handle requests for AV support following agreed procedures.
- Identify, troubleshoot, and resolve technical issues with AV / VC equipment and video networks.
- Set up, operate, and maintain AV equipment used to support live events, such as microphones, video cameras, projection systems, video controllers and sound mixing equipment.
- Troubleshoot system issues to determine and find resolutions, or appropriate usage
COMPETENCY
including : control system, VC codecs (soft / hard), displays, cameras, microphones, etc. in all conference rooms and AV capable offices.
EXPERIENCE : 1- 3 years industry experience in client-facing technical support role. Knowledge of audio / visual (A / V) control systems and components. Provide technical support for : Video Conferencing, Video Walls; Digital Signage, Crestron, Cisco DX-80, Cisco Touch 10 pads, Cisco Spark boards, Cisco WebEx and Teams integration with VC endpoints and Microsoft Teams.
EXPECTED HOURS OF WORK : Business hours are Monday through Friday 8 : 00 AM to 5 : 00 PM. However, required work hours may vary depending on business needs. Ability to work flexible hours is required.
