What are the responsibilities and job description for the Collections Specialist position at TEKsystems?
*Description*
- Investigate, document, and resolve compliance issues by interpreting and applying company agreements.
- Examine detailed financial data to evaluate account status and determine appropriate actions.
- Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts.
- Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions.
- Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations.
- Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies.
- Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions.
- Maintain thorough and accurate records of merchant communications and associated documentation.
- Digitally organize and manage internal and external files related to merchant accounts.
*Skills & Qualifications*
1 year of collections experience is preferred
If no collections experience 2-3 years of customer service/sales experience
Negotiation skills required
Positive attitude
Problem solving skills
Hours:
Monday - Friday 8:00 am-5:00 pm.
Compensation:
Base pay uncapped incentive bonuses
*Pay and Benefits*
The pay range for this position is $37000.00 - $39000.00/yr.
Health insurance
Matching 401K Plan
*Workplace Type*
This is a fully onsite position in Sioux Falls,SD.
*Application Deadline*
This position is anticipated to close on Apr 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
- Investigate, document, and resolve compliance issues by interpreting and applying company agreements.
- Examine detailed financial data to evaluate account status and determine appropriate actions.
- Utilize skip-tracing methods and online research tools to locate merchants with overdue accounts.
- Collaborate with merchants to address payment concerns, review contractual terms, and negotiate solutions.
- Communicate with merchants via mail, email, text, and phone to pursue payments or resolve contract violations.
- Develop and authorize payment plans based on financial evaluations, ensuring compliance with departmental policies.
- Facilitate secure payment methods, such as wire transfers, certified funds, and credit card transactions.
- Maintain thorough and accurate records of merchant communications and associated documentation.
- Digitally organize and manage internal and external files related to merchant accounts.
*Skills & Qualifications*
1 year of collections experience is preferred
If no collections experience 2-3 years of customer service/sales experience
Negotiation skills required
Positive attitude
Problem solving skills
Hours:
Monday - Friday 8:00 am-5:00 pm.
Compensation:
Base pay uncapped incentive bonuses
*Pay and Benefits*
The pay range for this position is $37000.00 - $39000.00/yr.
Health insurance
Matching 401K Plan
*Workplace Type*
This is a fully onsite position in Sioux Falls,SD.
*Application Deadline*
This position is anticipated to close on Apr 4, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $37,000 - $39,000
