What are the responsibilities and job description for the Customer Service Representative - Order Entry position at TEKsystems?
Position Overview
This Order Entry Specialist position requires a highly motivated and detail-focused individual to manage the entire order processing lifecycle. The successful candidate will contribute significantly to the team's productivity and quality standards.
Primary Duties:
- Process customer orders efficiently and accurately
- Verify order details against company guidelines
- Interact with customers to clarify order queries and resolve complaints
- Collaborate with colleagues to ensure seamless order execution
Required Qualifications:
- Proven track record in order entry and sales support functions
- Experience working with ERP systems and Microsoft Office
- Outstanding communication and teamwork skills
- Ability to multitask and prioritize tasks effectively
- Education: High school diploma or equivalent, with additional certifications or degrees beneficial