What are the responsibilities and job description for the Desktop Support Technician position at TEKsystems?
*Top Skills' Details*
1) 2 years of experience with core troubleshooting skills within a Windows based environment (including basic understanding of DNS & DHCP)
2) Excellent communication & soft skills
3) Hardware and Software troubleshooting
*Secondary Skills - Nice to Haves*
* Support
* Technical support
* Imaging
* Deployment
*Job Description*
Our client is looking to add a technician to their regional IT team that covers the Atlanta metro area. They own a variety of car dealerships across Atlanta as well as a couple of other groups in North Carolina too. This team provides support to 8 main dealerships in Atlanta as well as a management office that houses PAG internal staff including a couple of executive level members. They are using mostly Windows machines that are running Windows 11 as well as some devices that are still on 10 that will need to be upgraded between now and July 2025. Currently, this regional team consists of the manager and one other full time technician and the goal would be to have someone come on as a contractor and then convert over to an FTE after 6 months.
Typically - the technician for the job would report to one of their main facilities in Duluth, GA and then from there provide support remotely or drive to another location during the day to provide support for the individuals. The furthest site away from the main locations in Duluth is about 20 miles. Eventually once they are full time - they would work in rotation with the team to head to Charlotte or other NC area dealerships every now and again. All travel would be covered once FTE and while on contract the time spent driving is paid mileage reimbursement.
*Additional Skills & Qualifications*
- Windows 11 & Windows 10
- Imaging and refreshing of machines to Windows 11
- Basic understanding and troubleshooting of DNS & DHCP
- They have networking, AD, and server groups that would be escalated to
- Remote troubleshooting experience
- Hardware support, printer installation, getting things up and running.
*Employee Value Proposition*
Chance to join a nationwide automotive organization, one known for really taking great care of FTE's and providing stability and room to grow.
*Work Environment*
Will be working in office buildings as well as car dealerships, potentially higher end dealerships too.
*Pay and Benefits*
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Duluth,GA.
*Application Deadline*
This position is anticipated to close on Mar 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
1) 2 years of experience with core troubleshooting skills within a Windows based environment (including basic understanding of DNS & DHCP)
2) Excellent communication & soft skills
3) Hardware and Software troubleshooting
*Secondary Skills - Nice to Haves*
* Support
* Technical support
* Imaging
* Deployment
*Job Description*
Our client is looking to add a technician to their regional IT team that covers the Atlanta metro area. They own a variety of car dealerships across Atlanta as well as a couple of other groups in North Carolina too. This team provides support to 8 main dealerships in Atlanta as well as a management office that houses PAG internal staff including a couple of executive level members. They are using mostly Windows machines that are running Windows 11 as well as some devices that are still on 10 that will need to be upgraded between now and July 2025. Currently, this regional team consists of the manager and one other full time technician and the goal would be to have someone come on as a contractor and then convert over to an FTE after 6 months.
Typically - the technician for the job would report to one of their main facilities in Duluth, GA and then from there provide support remotely or drive to another location during the day to provide support for the individuals. The furthest site away from the main locations in Duluth is about 20 miles. Eventually once they are full time - they would work in rotation with the team to head to Charlotte or other NC area dealerships every now and again. All travel would be covered once FTE and while on contract the time spent driving is paid mileage reimbursement.
*Additional Skills & Qualifications*
- Windows 11 & Windows 10
- Imaging and refreshing of machines to Windows 11
- Basic understanding and troubleshooting of DNS & DHCP
- They have networking, AD, and server groups that would be escalated to
- Remote troubleshooting experience
- Hardware support, printer installation, getting things up and running.
*Employee Value Proposition*
Chance to join a nationwide automotive organization, one known for really taking great care of FTE's and providing stability and room to grow.
*Work Environment*
Will be working in office buildings as well as car dealerships, potentially higher end dealerships too.
*Pay and Benefits*
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Duluth,GA.
*Application Deadline*
This position is anticipated to close on Mar 21, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Salary : $20 - $24
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